Georgina M Galstaun

Redesigned ICP identification and sales routing, driving the highest sales month in two years. Built and scaled GTM AI transformation programme, implementing HubSpot AI agents that saved 100+ hours per person per month.

Led operational transformation at Akasa Air, delivering a 50% improvement in on-time performance. Operated as strategic nerve centre across 30+ portfolio companies, supporting funding rounds and board-level reporting.

Built and led a team of 8+ engineers delivering 24+ enterprise products to 50,000+ users. Led digital transformation programme migrating legacy infrastructure to cloud, improving operational efficiency by 35%.

Streamlined 15+ operational processes delivering $4M in annual savings and 910 hours of effort reduction. Managed strategic vendor relationships and built performance tracking systems for SLA compliance.

Managed $5M SaaS contract serving 250,000+ users, improving platform efficiency by 40%. Developed commercial analytics to identify trends and support strategic decisions.

Pursued a Bachelor of Computer Applications with a focus on Computer Science at Christ University in Bangalore, India.

Earned the Microsoft Azure Fundamentals certification, validating foundational knowledge of cloud services and Azure.

Achieved the ITIL 4 Foundation certification, demonstrating understanding of IT service management best practices.

Completed the Operations Analytics course, gaining skills in data-driven decision-making for operations.

Completed the Customer Analytics course, focusing on using customer data to drive business strategy.