Georgi Dinev
@georgidinev
Experienced Customer Success Strategist with a focus on client satisfaction.
What I'm looking for
I am a highly experienced Customer Support Representative with extensive expertise in KYC, payment processing, and written support. My ability to handle customer queries with professionalism and empathy ensures satisfaction and effective problem resolution. I pride myself on being a smooth operator with a strong presence, exuding confidence and professionalism in every interaction.
Throughout my career, I have demonstrated exceptional writing and editing skills, specializing in content writing for diverse projects. My strong research and analytical abilities have allowed me to optimize content for SEO and keywords, driving business growth. As a Company Director, I oversaw all aspects of operations, managing payments and transactions while fostering positive relationships with customers.
Currently, as an Office Manager, I ensure a smooth and efficient work environment by managing supplies, equipment, and vendor relationships. I coordinate schedules and handle administrative tasks, all while maintaining a focus on cost efficiency. My passion for crafting engaging web content and my experience in options trading and cryptocurrency investing further enhance my professional profile.
Experience
Work history, roles, and key accomplishments
Office Manager
Rosarms Bulgaria Ltd.
Apr 2024 - Apr 2025 (1 year)
Oversaw daily office operations, ensuring a smooth and efficient work environment by managing supplies, equipment, and vendor relationships. Handled administrative tasks including KYC compliance, document management, and budget oversight.
Sales Associate
Venid Marketing Ltd.
May 2016 - Mar 2024 (7 years 10 months)
Demonstrated exceptional writing and editing skills, specializing in content creation for diverse projects. Conducted cold calls, wrote emails, and edited websites to drive business growth and optimize content for SEO and keywords.
Company Director
Trans Limited Ltd.
Feb 2019 - Oct 2021 (2 years 8 months)
Owned and operated a transport company, overseeing all aspects of operations and management. Successfully handled payments and financial transactions, ensuring smooth business flow.
Education
Degrees, certifications, and relevant coursework
St. Andrew's College
Business Foundation, Business
Completed a program focused on the foundational principles of business. Gained essential knowledge in various business aspects.
Anglia Ruskin University
Business Management, Business Management
Graduated with a degree in Business Management. Developed skills in strategic planning, operations, and organizational leadership.
Udemy
Course Completion, Copywriting and Product Management
Completed a Copywriting Course and a Product Management Course on Udemy. Acquired practical skills in creating compelling content and managing product lifecycles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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