GD
Open to opportunities

Georgi Dinev

@georgidinev

Experienced Customer Success Strategist with a focus on client satisfaction.

Bulgaria

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for professional growth.

I am a highly experienced Customer Support Representative with extensive expertise in KYC, payment processing, and written support. My ability to handle customer queries with professionalism and empathy ensures satisfaction and effective problem resolution. I pride myself on being a smooth operator with a strong presence, exuding confidence and professionalism in every interaction.

Throughout my career, I have demonstrated exceptional writing and editing skills, specializing in content writing for diverse projects. My strong research and analytical abilities have allowed me to optimize content for SEO and keywords, driving business growth. As a Company Director, I oversaw all aspects of operations, managing payments and transactions while fostering positive relationships with customers.

Currently, as an Office Manager, I ensure a smooth and efficient work environment by managing supplies, equipment, and vendor relationships. I coordinate schedules and handle administrative tasks, all while maintaining a focus on cost efficiency. My passion for crafting engaging web content and my experience in options trading and cryptocurrency investing further enhance my professional profile.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

SC

St. Andrew's College

Business Foundation, Business

Completed a program focused on the foundational principles of business. Gained essential knowledge in various business aspects.

AU

Anglia Ruskin University

Business Management, Business Management

Graduated with a degree in Business Management. Developed skills in strategic planning, operations, and organizational leadership.

UD

Udemy

Course Completion, Copywriting and Product Management

Completed a Copywriting Course and a Product Management Course on Udemy. Acquired practical skills in creating compelling content and managing product lifecycles.

Tech stack

Software and tools used professionally

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Georgi Dinev - Office Manager - Rosarms Bulgaria Ltd. | Himalayas