Georgia DonJeany

Acted as point of contact between manager and clients, managed diaries, screened calls, arranged travel, prepared reports and minutes, and handled correspondence to ensure smooth executive support.

Monitored online exams, ensured candidate tech readiness and exam setup, performed periodic administrative checks, and enforced exam integrity by detecting and addressing cheating behaviors.

Researched and maintained lead databases, made outbound calls to qualify prospects, coordinated valuations and viewings, liaised between buyers and sellers, and supported marketing and administrative tasks.

Handled high volumes of inbound calls and tickets, resolved customer complaints, met service targets, maintained records of interactions, and assisted front desk tasks including collections and stock intake.

Managed inspection and testing of materials and products, recommended quality control improvements, handled packaging and order delivery checks, and performed client-facing administrative tasks.

Planned and delivered individual and group swimming sessions, taught technique, enforced safety standards, supervised assistants, and supported swimmers at events to improve performance.

Captured data from monitoring sources into Excel for storage and analysis, and documented data models and flows to improve system architecture and data quality.

Captured and maintained member records for the Trade Union for Musicians of South Africa, updating databases and contacting members to resolve missing information to improve data completeness.

I currently hold an internationally-accredited certificate for life coaching. I specialise in Personal Development and Relationship coaching.

Grade: 60%

Completed Grade 11 with an average of 60% and placed 12th in a class of 45 students; preparing to pursue a Matric program to obtain Grade 12.