Open to opportunities

George Njoku

@georgenjoku

Message

Adaptable customer-focused professional with sales, IT support, and administrative expertise.

Nigeria

Message

What I'm looking for

I seek a role combining customer-facing responsibilities and technical support where I can improve customer experience, drive sales growth, and continue developing my IT and leadership skills.

I am a results-driven graduate in Industrial Chemistry with hands-on experience across customer service, sales operations, IT support, and administration. I have managed daily sales operations, inventory control, and customer transactions while implementing promotions that increased monthly sales and repeat patronage.

I provide technical support including installation, configuration, and troubleshooting, and have supported testing and customer onboarding for IT solutions. Detail-oriented and collaborative, I am committed to continuous learning and delivering excellent customer experiences that drive organizational success.

Experience

Work history, roles, and key accomplishments

Current

Sales Manager

Current

Communication Center

Jan 2023 - Present (3 years 3 months)

Managed daily sales operations and inventory control, implemented promotions that increased monthly sales and repeat patronage, and maintained accurate sales records to support administrative reporting.

Sales Operations Inventory Management Promotion Customer Service Reporting POS Merchandising Relationship Management

Administrator / IT Support Officer

Evergreen Technical Company

Feb 2021 - Dec 2022 (1 year 10 months)

Provided technical support and customer onboarding for IT solutions, assisted with installation, configuration and troubleshooting, and supported testing and customer feedback integration.

IT Support Troubleshooting Customer Onboarding Installation Configuration Technical Documentation Testing Customer Feedback

Education

Degrees, certifications, and relevant coursework

Imo State University

Bachelor of Science, Industrial Chemistry

2016 - 2020

Completed a degree in Industrial Chemistry at Imo State University from 2016 to 2020, focusing on core principles of chemical processes and industrial applications.