George Juma
@georgejuma
Customer-focused hotel cashier with strong cash-handling and guest-service expertise.
What I'm looking for
I am a dedicated hotel cashier and front-line hospitality professional with hands-on experience in cash handling, point-of-sale operations, and guest service. I began working as a waiter and was promoted to cashier, developing a comprehensive understanding of food and beverage service.
I have worked at multiple hotels including Hide Out Hotel and Artela Beach Hotel in Kisumu, where I managed transactions, opened and closed books of accounts, and resolved guest issues professionally. I maintain accuracy in financial transactions and prioritize minimizing losses.
Alongside hospitality work, I am a final-year student pursuing Medical Biotechnology and hold training as a medical biosafety and biosecurity officer, with knowledge of health and restaurant sanitation standards. I also have experience in basic kitchen duties and security roles.
I bring strong communication skills in English and Kiswahili, practical computer familiarity, and a customer-first mindset. I am seeking roles where I can contribute reliable cash management, excellent guest relations, and uphold high sanitation and safety standards.
Experience
Work history, roles, and key accomplishments
Cashier / Counter Staff
Hide Out Hotel
Apr 2025 - Present (7 months)
Promoted from waiter to cashier; managed cash transactions and POS operations, maintained transaction accuracy, and resolved guest complaints to improve service reliability.
Cashier
Artela Beach Hotel
Operated as cashier familiar with menu items and beverage service; handled payments, maintained accurate records, and supported front-of-house operations.
Education
Degrees, certifications, and relevant coursework
Unknown
Certificate; Bachelor (in progress), Computer Science; Medical Biotechnology
Activities and societies: Coursework in front office management, customer service, financial management; practical hotel and cashier experience.
Certificate in computer science coursework covering Front Office Management, Customer Service, and Financial Management; currently a final-year student pursuing Medical Biotechnology science.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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