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Gentian Dalanaj

@gentiandalanaj

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Product & Project Manager with strong IT engineering background driving tech-enabled delivery.

Albania

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What I'm looking for

I seek a role combining project and product leadership in ICT/IoT where I can drive delivery, optimize processes, mentor teams, and build client-focused technical solutions.

I am a Product and Project Manager with a foundation in Electronic Engineering and Telecommunications, combining hands-on IT specialization with leadership in project delivery.

I have led projects across ICT, smart home, CCTV, access control and web marketing, managing timelines, budgets, resource acquisition and stakeholder communication to ensure successful outcomes.

My background includes deployments and maintenance of IT systems, camera surveillance and IoT integrations, plus experience in sales and client relationship management that strengthens cross-functional collaboration.

I prioritize process optimization, risk mitigation and compliance while delivering practical, technology-driven solutions that improve operational efficiency and client satisfaction.

Experience

Work history, roles, and key accomplishments

Project Manager & IT Specialist

ATD - Albanian Technology Distribution

Jan 2019 - Dec 2020 (1 year 11 months)

Coordinated projects and deployed IT systems, planning and delegating tasks while delivering IT infrastructure, troubleshooting, and client-facing technical solutions to improve operational efficiency.

Project Planning Troubleshooting Infrastructure Operations Resource Management client support

Part-Time Project Manager / Field IT Engineer

ATD - Albanian Technology Distribution

Jan 2019 - Dec 2020 (1 year 11 months)

Planned and managed project tasks part-time while serving as a field IT engineer, implementing devices (GPS, sensors), maintaining systems, and delivering on-site technical support for clients.

Field Engineering Maintenance GPS

IT Assistant (Internship)

OSHEE

Performed installations and maintenance of electronic devices and data systems, monitored GIS and surveillance systems, and repaired end-user computers as part of technical internship duties.

Surveillance Installation Data Installations

Product / Project Manager & IT Specialist

Excelligent LTD

Led ICT product and project initiatives (Smart Home, CCTV, access control), managing procurement, timelines, teams, and reporting to deliver integrated solutions and improve client outcomes.

Smart Home Access Control Project Planning Procurement Team Leadership

IT Assistant / Technician

Tech 360

Installed and maintained electronic devices and camera surveillance systems for clients and educational institutions, performed hardware/network repairs, and supported smart home project tasks.

IoT Installation Troubleshooting

General Manager / Project Manager

Encompass Dental Practice Transitions

Managed operations and led project delivery for dental practice transitions between the US and Albania, overseeing stakeholder communication, compliance facilitation, and budgeting to ensure timely, compliant transfers.

Project Management Budgeting Compliance Process Optimization Risk Management Client Relationship Management

Education

Degrees, certifications, and relevant coursework

Ministry of Defence and Internal Affairs (Inside Project)

Professional Certification, Digital Media Marketing

2019 - 2020

Activities and societies: Certified in Digital Media Marketing; project management and IT specialization tasks

Completed a certified digital media marketing and project-related training delivered in cooperation with the Ministry of Defence and Internal Affairs during 2019–2020.

Epoka University

Bachelor of Engineering, Electronic Engineering & Telecommunication

2014 - 2018

Activities and societies: Training and development, recruitment and training involvement

Studied Electronic Engineering & Telecommunication with coursework and training in electronic engineering, quality assurance, and related technologies from 2014 to 2018.