Doris Bektashi

Lead day-to-day ICT operations and service delivery across campus facilities, coordinating support, infrastructure maintenance, and technology requirements. Oversee Microsoft 365 and identity-related administration, network services, endpoint management, and cybersecurity controls.

Supported IT systems, servers, networks, hardware, and secure access to digital services. Coordinated technology deployment, maintenance, vendor engagement, and ICT project implementation.

Deployed and maintained Wazuh SIEM solutions and supported SOC alert triage, incident response, and detection-rule tuning. Developed high-severity alert automation and improved security monitoring workflows.

Configured and supported enterprise network equipment, connectivity, troubleshooting, and performance monitoring. Administered Windows/Linux environments, Active Directory, DNS, VMware, Hyper-V, Azure, and Microsoft 365/Exchange services.

Administered Active Directory, LAN infrastructure, and VMware/Hyper-V virtualisation for Windows and Linux environments. Contributed to security improvements, technical documentation, and projects aligned with NATO procedures.

Provided IT support, hardware/software administration, and network maintenance. Managed digital projects and WordPress websites.

Built and maintained WordPress websites and created interface mockups.

MSc in Information Security from the Faculty of Economy, University of Tirana, completed in 2019.

BSc in Business Informatics from the Faculty of Economy, University of Tirana, completed in 2016.