Genesis Washington
@genesiswashington
Detail-oriented administrative professional specializing in billing support, front-desk operations, and client relations.
United StatesWhat I'm looking for
I’m a detail-oriented administrative professional focused on office operations, billing support, and client relations. I bring strong invoicing, record keeping, and clear phone/email communication to help teams and clients stay organized.
In front-desk and field-facing roles, I’ve managed high-traffic daily operations, processed payments, updated member accounts, and maintained accurate documentation. I also support sales and lead follow-up by scheduling appointments, conducting facility tours, and answering questions to drive next steps.
I’ve expanded my client support background through event work, consultations, and follow-up responsibilities. From promotional brand ambassador work to life insurance client consultations and application processing, I’m known for reliable coordination, problem resolution, and consistent service.
Experience
Work history, roles, and key accomplishments
Brand Ambassador / Event Specialist
Trusted Herd
Jan 2021 - Present (5 years 6 months)
Represented brands at promotional and marketing events by engaging directly with consumers and supporting event execution. Provided product education, answered questions, distributed marketing materials, and supported marketing teams with setup, organization, and smooth event operations.
Managed front desk operations in a high-traffic fitness facility while supporting administrative and billing functions. Processed payments, updated member accounts, maintained records, and supported membership sales through tours and lead follow-up.
Life Insurance Agent
American Life Income
Oct 2023 - May 2024 (7 months)
Provided client consultations to assess financial protection needs and recommend life insurance coverage. Generated leads, processed applications, maintained client records, ensured documentation compliance, and delivered follow-up to support ongoing client relationships.
Provided dependable childcare while maintaining structured daily routines and ensuring a safe, supportive environment. Managed scheduling, prepared meals, and communicated with parents about schedules, activities, and developmental needs.
Athlete Specialist / Solar Sales Closer
On Point Solar
May 2022 - Nov 2022 (6 months)
Consulted with homeowners to assess energy needs and present solar energy solutions. Discussed financing options, guided clients through contract completion, maintained lead records, and ensured clear communication through the sales and installation process.
Education
Degrees, certifications, and relevant coursework
South Mountain Community College
Associate Degree, Business Administration
Earned an associate degree with a focus in Business Administration from South Mountain Community College in Phoenix, Arizona.
Tuskegee University
Associate Degree
Earned an associate degree from Tuskegee University in Tuskegee, Alabama.
Hardaway High School
High School Diploma / GED
Completed a high school diploma/GED at Hardaway High School in Columbus, Georgia.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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