Gene David Macalalag
@genedavidmacalalag
Technical Support Engineer with strong communication and problem-solving skills.
PhilippinesWhat I'm looking for
I am a dedicated Technical Support Engineer with a solid background in technical sales and support. Currently, I am working at Newtech Asia Pacific Corp, where I leverage my strong communication skills and technical expertise to provide exceptional support to clients. My experience spans over several years, including a significant role as a Technical Sales Specialist in Singapore, where I honed my ability to understand customer needs and deliver tailored solutions.
Throughout my career, I have demonstrated my capability to effectively plan, coordinate, and meet targets set by supervisors. My tenure at MediArchives Philippines Inc. allowed me to develop my skills in PACS/RIS technical support, where I contributed to the deployment of advanced image information systems. I am passionate about technology and continuously seek opportunities to enhance my skills and knowledge in the field.
Experience
Work history, roles, and key accomplishments
Technical Support Engineer
Newtech Asia Pacific Corp
Feb 2023 - Present (2 years 5 months)
Provided technical assistance and support to clients, ensuring smooth operation of systems. Diagnosed and resolved hardware and software issues, improving system efficiency.
Technical Sales Specialist
Eye2Eye Communication PTE LTD
Jan 2016 - Nov 2020 (4 years 10 months)
Managed technical sales processes, providing product demonstrations and technical explanations to potential clients. Collaborated with sales teams to achieve targets and enhance customer satisfaction.
Technical Support in PACS
MediArchives Philippines Inc.
May 2013 - Jan 2016 (2 years 8 months)
Provided technical support for PACS systems, ensuring data integrity and system functionality. Assisted with deployment and maintenance of medical imaging solutions.
Service Provider
Philippine Trade Training Center
May 2012 - Sep 2012 (4 months)
Delivered training and support as a service provider. Contributed to various projects, ensuring successful completion and adherence to standards.
Education
Degrees, certifications, and relevant coursework
National College of Science and Technology
Bachelor of Science, Computer Engineering
Undergraduate studies in Computer Engineering.
Imus Computer College
Undergraduate, Multimedia Internet Technology
Studied Multimedia Internet Technology.
Availability
Location
PhilippinesAuthorized to work in
Job categories
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