Gem Clare Bustamante
@gemclarebustamante
Experienced HR specialist with strong administrative and customer service skills.
What I'm looking for
I am a dedicated professional with a strong background in administrative support, human resources, and customer service. My experience has equipped me with the ability to navigate complex challenges and facilitate effective communication across departments. I thrive in dynamic environments and am committed to contributing to seamless operations within a team.
Currently, I serve as a Human Resources Specialist at 5K Broadcasting Network Inc., where I assist in hiring processes and support administrative personnel. My role involves being the first point of contact for visitors and customers, ensuring that all interactions are handled with professionalism and care. I also contribute to production management by assisting the Production Supervisor and managing various office tasks.
My technical skills include proficiency in Microsoft Office and Canva, which I utilize to create engaging social media content and streamline administrative processes. I am always eager to learn new tools that can enhance efficiency and improve workflows, making me a valuable asset to any organization.
Experience
Work history, roles, and key accomplishments
Human Resources Specialist
5K Broadcasting Network Inc.
Feb 2023 - Present (2 years 4 months)
Assisted managers in the hiring process, ensuring applicants met management requirements. Provided administrative support to personnel and served as the primary contact for visitors and customers. Supported the Production Supervisor in all aspects of production and office management, including processing permits and editing social media graphics.
Admin Assistant
5K Broadcasting Network Inc.
Aug 2022 - Present (2 years 10 months)
Provided comprehensive administrative support to personnel and served as the initial point of contact for visitors and customers. Directly assisted the Production Supervisor with production and office management tasks. Responsibilities included printing documents, managing bills, processing permits, and editing social media graphics.
Customer Service Representative
Iqor
Apr 2019 - Present (6 years 2 months)
Provided clients with the highest level of customer service, ensuring satisfaction and efficient resolution of inquiries. Focused on maintaining positive client relations and addressing their needs promptly.
Education
Degrees, certifications, and relevant coursework
Banate Central Elem. School
Elementary Education, General Studies
Completed elementary education at Banate Central Elem. School. Acquired fundamental knowledge and skills.
West Visayas State University
Bachelor of Arts, Broadcasting
Studied broadcasting at West Visayas State University. Gained knowledge and skills relevant to the field of broadcasting.
St. Paul School Barotac Viejo
Highschool Diploma, General Studies
Completed junior and senior high school education at St. Paul School Barotac Viejo. Developed foundational academic skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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