Open to opportunities

Gelyn Resuma

@gelynresuma

Message

Detail-oriented HR professional with expertise in employee support.

United States

Message

What I'm looking for

I am looking for a role that fosters employee engagement and supports HR innovation.

I am a detail-oriented and proactive HR professional with strong experience in benefits administration, HRIS support, and employee lifecycle coordination. My proven ability to manage sensitive data with integrity and precision has allowed me to thrive in dynamic environments. I focus on accuracy, confidentiality, and employee satisfaction, ensuring that all HR processes run smoothly.

Throughout my career, I have supervised HR operations and coordinated care schedules for over 300 caregivers, tracked employee documentation, and supported benefit eligibility monitoring. My experience includes maintaining electronic HR files, assisting with leave of absence coordination, and providing timely communication to employees. I am dedicated to delivering excellent internal service and resolving HR-related requests promptly and accurately.

Experience

Work history, roles, and key accomplishments

Test Evaluator

Data Recognition Corp.

Apr 2025 - May 2025 (1 month)

Scored open-ended math responses for students in alignment with detailed rubrics. Maintained scoring accuracy and confidentiality in a high-volume, deadline-driven remote role.

Test Scoring Data Entry Confidentiality Remote Work

Lead Staffing Manager

Institute on Aging

Jan 2023 - Jul 2024 (1 year 6 months)

Supervised HR operations and coordinated care schedules for over 300 caregivers. Tracked and verified employee documentation including credentials, I-9s, and immunizations.

HR Operations Benefits Administration HRIS Management Compliance Audits

Staffing Manager

Institute on Aging

Jul 2018 - Dec 2022 (4 years 5 months)

Maintained employee records and managed benefit enrollment communication for caregiving staff. Assisted with open enrollment support, form completion, and benefits-related inquiries.

Records Management Compliance Audits Employee Support Customer Service

Customer Service Specialist

Farmers Insurance

Sep 2005 - Jan 2009 (3 years 4 months)

Processed policyholder documents and verified client information for compliance. Handled sensitive data with discretion, ensuring accuracy in customer records and updates.

Document Processing Customer Service Data Entry Compliance

Education

Degrees, certifications, and relevant coursework

Unknown

Master of Business Administration, Business Administration

Completed a Master of Business Administration program, focusing on advanced business principles and management strategies. Developed expertise in various aspects of business operations and leadership.

Unknown

Bachelor’s Degree in Broadcasting, Broadcasting

Earned a Bachelor’s Degree in Broadcasting, gaining comprehensive knowledge in media production, communication, and related fields. Acquired skills in various broadcasting techniques and industry practices.