Gautam User
@gautamuser1
Product leader delivering scalable B2B/B2C SaaS products and growth.
IndiaWhat I'm looking for
I am a Product Manager with 10+ years building B2B and B2C digital products across Travel Tech, FinTech, EdTech and Enterprise SaaS/PAAS, focused on strategy through delivery and measurable business outcomes.
I have led full product lifecycles, launched 250+ features, scaled platforms to 500K+ records and 5K+ daily users, and enabled multi-million ARR growth by applying AI, automation, and user-centered design.
I partner with cross-functional teams to simplify complex workflows, implement scalable architectures, ensure regulatory compliance, and drive product adoption and retention for enterprise and consumer markets.
Experience
Work history, roles, and key accomplishments
Sr. Product Manager
Brainvire Infotech
Feb 2023 - Jul 2025 (2 years 5 months)
Led CRM and eCommerce product for an enterprise SaaS platform, delivering 250+ features and 100+ UX enhancements that increased workflow completion by 35%, CSAT by 40%, and conversion rate by 30% while supporting 500K+ records and 5K+ daily users.
Product Manager
Lentra AI
Jun 2022 - Jan 2023 (7 months)
Owned AI-powered onboarding and KYC product for BFSI clients, launching automated document validation and identity verification that reduced onboarding time by 60% and improved fraud detection accuracy by 35% while achieving enterprise deployments.
WJProduct Development Manager
WhiteHat Jr
Oct 2020 - Jun 2022 (1 year 8 months)
Led product development for K-12 online learning journeys, introducing gamified onboarding, AI-driven teacher matching, and analytics dashboards resulting in NPS 50+, 60% renewals, and a 45% boost in trial activation.
Digital Product Manager
Yatra Online Pvt. Ltd.
Dec 2014 - Jul 2020 (5 years 7 months)
Managed corporate travel platform product, implementing SSO, automated approvals, and AI pricing algorithms that reduced manual work by 40%, increased revenue per transaction by 22%, and improved retention by 15%.
Education
Degrees, certifications, and relevant coursework
SUSikkim Manipal University
Master of Business Administration, Information Technology & Marketing
Currently pursuing an MBA with focus on Information Technology and Marketing.
Shridhar International University, Pilani
Bachelor of Computer Applications, Computer Applications
Completed a Bachelor of Computer Applications program focusing on foundational computing and application development.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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