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gautam kumarGK
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gautam kumar

@gautamkumar12

Product management at Kent RO and Gerresheimer; delivered ₹23 Cr in cost recovery.

India
Message

At Gerresheimer, I identified financial exposure from the Iran conflict and led a cross-functional cost-impact analysis. I recommended a surcharge pricing strategy that leadership adopted, generating ₹23 Cr in cost recovery by August 2026.

At Kent RO Systems Limited, I owned product delivery for customer engagement campaigns, an AI chatbot, and SFA and DMS platforms. The campaigns added INR 9 Crores in monthly revenue, while the chatbot achieved 87% response automation and INR 6 Lacs in monthly savings.

Experience

Work history, roles, and key accomplishments

Kent RO Systems Limited logoKL

Assistant Manager, IT (Product Management and Digital Transformation)

Kent RO Systems Limited

Mar 2022 - May 2025 (3 years 2 months)

Spearheaded end-to-end Agile product delivery and automated customer engagement campaigns via Salesforce CRM and SFMC, adding INR 9 Crores in monthly revenue. Owned AI chatbot development achieving 87% response automation and led SFA and DMS product lifecycle.

Education

Degrees, certifications, and relevant coursework

Indian Institute of Management, Amritsar logoIA

Indian Institute of Management, Amritsar

MBA, Business Administration

Pursued an MBA at the Indian Institute of Management, Amritsar, completing in 2022.

MM

Muzaffarpur Institute of Technology, Muzaffarpur

B. Tech, Engineering

Earned a Bachelor of Technology degree from Muzaffarpur Institute of Technology in 2018.

NB

Nalanda College, Biharsharif

Class XII, General Studies

Completed Class XII at Nalanda College, Biharsharif in 2014.

Tech stack

Software and tools used professionally

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