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Gariadna MinayaGM
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Gariadna Minaya

@gariadnaminaya

Administrative assistant and payroll operations specialist delivering accurate, compliant HR and payroll support.

Dominican Republic
Message

What I'm looking for

I’m looking for an operations-focused role where I can manage payroll and HR workflows, maintain accurate time and attendance reporting, ensure compliance, and support onboarding—while working with cross-functional teams in a fast-paced, professional environment.

I’m an Administrative Assistant and Payroll Operations Specialist who supports payroll processing, HR operations, time and attendance systems, and customer service in fast-paced corporate environments. I manage confidential data, generate financial and payroll reports, and help ensure accurate and timely employee payments.

I facilitate payroll data imports (timecards and third-party files), support HR onboarding (document uploads and employee record management), and maintain time-off accrual plans aligned with company policies. I also support payroll tax configuration and compliance, coordinate events and calendars, and contribute to monthly reconciliations and issue resolution.

Experience

Work history, roles, and key accomplishments

VI

Technical Support & Customer Service

Vimenca

Dec 2022 - Oct 2023 (10 months)

Processed banking transactions including deposits, electronic transfers, checks, and bill payments. Executed account closures following security and compliance protocols and resolved customer disputes while maintaining confidentiality and accurate records.

AL

Customer Service Representative

Alorica

Mar 2022 - Sep 2022 (6 months)

Provided professional customer support by addressing inquiries and resolving issues in a high-volume environment. Maintained accurate customer records and documentation using strong communication and problem-solving.

Education

Degrees, certifications, and relevant coursework

CE

CEAFIM

Labor Law Certification, Labor Law

Earned a certification in Labor Law through CEAFIM in 2025.

CE

CEAFIM

Recruitment Certification, Recruitment

Earned a certification in Recruitment through CEAFIM in 2025.

ME

MESCYT

English Immersion Program, English

Completed an English Immersion Program with MESCYT in 2022.

RS

República del Perú School

High School Diploma, Technical Support | Customer Service

Completed a High School Diploma with a focus on Technical Support and Customer Service in 2019.

Tech stack

Software and tools used professionally

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