As an Operations / Account Processing Associate, I managed two lines of business and handled five sub-processes while meeting compliance and quality standards.
I processed provider verification and documentation (OCST), supported healthcare providers with end-to-end processing requirements, and maintained productivity targets in a fast-paced environment.
Earlier, as a Nursing Assistant, I provided administrative and clinical support, maintained patient records, and assisted with coordinating patient care. I bring experience handling sensitive medical information and keeping documentation accurate.
