Ana Carmena Abrio

I am a detail-oriented administrative professional with extensive experience in accurate data entry, reservation processing, and administrative coordination. I consistently maintain high data accuracy and reliable record management to support smooth daily operations.

At TAXIBOX I managed 105–150+ weekly reservations using Sitelink while maintaining 98–99% data accuracy, handling customer emails and resolving discrepancies in a high-volume environment. At TOP Inc. I processed 100–180+ insurance transactions weekly, focusing on EOB posting, claim reconciliation, and timely follow-ups to support reimbursement and compliance.

Previously, I provided administrative support at an insurance firm by managing schedules, preparing reports and documents, coordinating meetings, and maintaining organized client records. My strengths include problem solving, task prioritization, time management, and clear written communication.

I work well with Microsoft Office and Google Workspace tools, Sitelink, and common communication platforms like Zoom and Slack, and I am committed to reducing errors, keeping systems organized, and ensuring nothing important slips through the cracks.