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Ganesh NagarajGN
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Ganesh Nagaraj

@ganeshnagaraj

Middleware administrator at TierOne OSS Technologies supporting telecom OSS platforms, with WildFly/JBoss and Java production operations.

India
Message

At TierOne OSS Technologies, I support telecom OSS platforms including Airtel CFM, SD-WAN, Rogers B2B, and Edge Authority. I handle L2/L3 production support and administer WildFly/JBoss middleware and Java application environments.

I troubleshoot JVM behavior, memory utilization, thread bottlenecks, and performance issues, using heap-dump, thread-dump, and garbage-collection analysis to support application stability. I also manage 100+ Linux virtual machines across Development, Pre-Production, and Production environments.

For high-priority incidents involving memory leaks, slow queries, deadlocks, or infrastructure failures, I drive root-cause analysis and corrective actions with cross-functional teams. I support releases, deployments, and infrastructure upgrades in coordination with application, DBA, and infrastructure teams.

I also administer Oracle and PostgreSQL databases in high-availability environments, including replication, backup and recovery, and performance tuning. In addition, I deploy enterprise LLM infrastructure using Ollama and vLLM and build model-serving, testing, and performance-benchmarking environments.

Experience

Work history, roles, and key accomplishments

TT
Current

Senior Production Support Engineer (L2/L3) / DBA Support

TierOne OSS Technologies

Oct 2020 - Present (6 years 1 month)

Lead L2/L3 production support for telecom OSS platforms, including Airtel CFM, SD-WAN, Rogers B2B, and Edge Authority. Administer WildFly/JBoss middleware and Java applications, perform JVM tuning, heap/thread dump analysis, and manage 100+ Linux VMs.

TT

System Administrator / L2 Support

TierOne OSS Technologies

Feb 2017 - Sep 2020 (3 years 7 months)

Managed enterprise Linux servers, network infrastructure, virtualization environments, Cisco routers/switches, and VPN connectivity. Delivered SLA-driven troubleshooting and escalation support, and created network simulation environments using GNS3.

Education

Degrees, certifications, and relevant coursework

TC

Tagore Engineering College

Bachelor of Engineering, Electronics and Communication Engineering

Pursued a Bachelor of Engineering in Electronics and Communication Engineering.

PC

Panimalar Polytechnic College

Diploma, Electronics and Communication Engineering

Completed a Diploma in Electronics and Communication Engineering.

TC

Tagore Engineering College

Bachelor of Engineering, Electronics and Communication Engineering

Pursued a Bachelor of Engineering in Electronics and Communication Engineering.

PC

Panimalar Polytechnic College

Diploma, Electronics and Communication Engineering

Completed a Diploma in Electronics and Communication Engineering.

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