Gabriel Machado

Worked as Senior Implementation Engineer at Clutch.

Worked as Solutions Engineer at Fundraise Up.

Collaborated with the sales team to deliver customized software solutions, writing custom code and integrating third-party services.

Provided first-line technical support, conducted training sessions, and developed documentation to ensure seamless customer onboarding.

Partnered with product and engineering teams to share customer insights, guide product development, and enhance sales strategies.

Supported strategic clients in integrating with the EBANX platform, providing technical insights and solutions.

Implemented a knowledge base to streamline internal processes and improve team efficiency.

Delivered training sessions on EBANX API to internal teams, ensuring smooth integration for strategic projects.

My primary role is to support clients in integrating with the Metamap platform, assisting software engineers using all types of technologies to connect using APIs, using data sent via webhooks, and working correctly in HTTP requests.

• Decreased batch testing time by 85% by building automation in Python
• Slashed project management software costs by 20% by implementing automation
in the existing

My primary role was to support clients in integrating with the EBANX platform, assisting software engineers using all types of technologies to connect using APIs, using data sent via webhooks, and working correctly in HTTP requests with large and sensitive data.

• Decreased on-boarding merchants' time by 20% by automating the testing.
• Took off 30% of weekly meetings by creating sample codes exp

I was the support of a system present on over 30 ExxonMobil sites. Always making sure that they were working and being used in the best way possible by our clients.

• Decreased 15% of the tickets from the queue by developing a chatbot to answer the client's most common questions.
• Automated a process where the engineers took 1 day from every week to do it manually by finding the error pattern an

Co-Founder of a crowdfunding platform for teachers from public schools in Brazil.
I built the first system my NGO used for a year and got the first 10000 students impacted by 10 projects.

Implemented and developed multiple projects for companies from different sectors, worked collaborating with other developers to deliver complex solutions.

* 87% of the projects I worked on were delivered on time.

Implemented and developed multiple projects for companies from different sectors, worked collaborating with other developers to deliver complex solutions.

* 87% of the projects I worked on were delivered on time.

Desenvolvimento de sítios da UFPR em PHP, HTML e CSS, usando os sistemas Joomla, Wordpress e Drupal. Coordenação de tarefas do grupo de bolsistas.

Issued Aug 2020