Open to opportunities

Gabrielle scott

@gabriellescott

Customer service professional skilled in refunds, returns, and data entry—focused on fast resolutions and customer satisfaction.

United States

Message

What I'm looking for

I’m looking for a customer-focused role where I can handle refunds/returns, scanning, and data entry while using active listening to solve problems fast and keep customers satisfied.

I’m a dynamic customer service professional with proven expertise at Lowes Home Improvement, where I focused on problem resolution and active listening to help customers quickly and confidently.

I’m adept at processing refunds and returns, scanning customer items, and delivering service that enhances customer satisfaction—always staying calm and attentive when things need fixing.

I also bring hands-on front-line experience as a cashier and order taker, and I’m skilled in data entry and sales. I aim to be the reliable person who keeps lines moving and customers feeling heard.

Experience

Work history, roles, and key accomplishments

Cashier

Jacks Family Resturant

Sep 2023 - Sep 2023 (0 months)

Took customer orders and supported smooth service as a cashier. Ensured orders were collected accurately and communicated clearly.

Order Taking Customer Service Communication Transaction Processing Cash Handling Active Listening Critical Thinking

Cashier

Big Lots

Aug 2023 - Aug 2023 (0 months)

Checked out customers and scanned items to complete retail transactions. Maintained accurate billing and a customer-friendly checkout experience.

Customer Service Cash Handling Transaction Processing Communication Active Listening Critical Thinking

Customer Service Representative

Lowes Home Improvement

Processed refunds and returns, scanned customer items, and provided strong customer service to resolve issues. Focused on accurate transactions and positive customer experiences.

Customer Service Active Listening Cash Handling Sales Support Data Entry