Gabrielle Divina

I am Gabrielle Tañegra Divina, a dedicated professional with over five years of experience in customer service and team leadership. My journey began at Alorica, where I honed my skills as a Customer Service Representative, quickly advancing to a Subject Matter Expert and Team Leader. I excelled in providing real-time support and coaching to my team, ensuring that we consistently met our performance goals and delivered exceptional service to our clients.

Currently, I am a Team Leader at Foundever, where I continue to foster a culture of excellence through daily coaching and performance updates. I am passionate about sharing best practices and knowledge with my team, contributing to our collective success. My educational background in Secondary Education has equipped me with strong communication skills, allowing me to effectively engage with both customers and team members.