Gabriella Tankó
@gabriellatank
Customer Support Specialist at Anton Paar Germany GmbH who led a technical support team and optimized workflows across product lines.
Sri LankaWhat I'm looking for
At Anton Paar Germany GmbH, I led and built a technical support team for multiple product lines. I was the first point of escalation for complex technical issues.
I also optimized internal workflows and onboarding, including mentoring new employees. Before becoming Team Leader, I provided technical and sales support for different product lines.
At SAM Sensory and Marketing International, I supported sensory analysis projects for international FMCG clients, including workforce planning and staff training in the project lab. At Quovadis Field&TAB GmbH, I managed sensory analysis projects for national FMCG clients.
I'm looking for my next challenge in an international remote environment. I bring 8+ years of experience in technical customer support, alongside experience in project management, sales support, and client relationship building.
Experience
Work history, roles, and key accomplishments
Sponsorship Coordinator
Afrika Festival Stuttgart
Jan 2026 - Present (10 months)
Coordinated sponsorship activities for the Afrika Festival Stuttgart, working remotely.
Translator and Online Educator
SOS Children's Villages Hungary
Jan 2016 - Present (10 years 10 months)
Volunteered as a translator and online educator for SOS Children's Villages Hungary, working remotely.
Team Leader Technical Customer Support
Anton Paar Germany GmbH
Jan 2022 - Jan 2026 (4 years)
Led and built a technical support team for multiple product lines. First point of escalation for complex technical issues, workflow optimization, and mentoring of new employees.
Technical Customer Support
Anton Paar Germany GmbH
Jan 2018 - Jan 2022 (4 years)
Provided technical and sales support for different product lines.
Project Assistant
SAM Sensory and Marketing International
Jan 2017 - Jan 2018 (1 year)
Managed projects in sensory analysis for international FMCG clients, including workforce planning and staff training in the project lab.
Project Coordinator
Quovadis Field & TAB GmbH
Jan 2016 - Jan 2017 (1 year)
Managed projects in sensory analysis for national FMCG clients.
Education
Degrees, certifications, and relevant coursework
Technical University of Munich
Master of Science, Food Technology and Biotechnology
2013 - 2015
M.Sc. in Food Technology and Biotechnology from the Technical University of Munich, completed in 2015.
Corvinus University of Budapest
Bachelor of Science, Food Technology
2009 - 2013
B.Sc. in Food Technology from Corvinus University of Budapest, completed in 2013.
Tech stack
Software and tools used professionally
Availability
Location
Sri LankaAuthorized to work in
Salary expectations
Job categories
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