Himalayas logo
GA
Open to opportunities

Gabriella Guerron Alvarez

@gabriellaguerronalva

Customer-focused ground staff agent with hospitality and travel support experience.

Belgium
Message

What I'm looking for

I seek a customer-facing role in travel or airport operations where I can apply multilingual communication, operational support, and event/customer service skills while growing in responsibility.

I am a motivated travel and customer service professional with experience as a Ground Staff Agent at Aviapartner Brussels Airport and roles in hospitality, retail and airport security. I have supported group sales and operations for airlines and travel companies, and I bring strong communication skills, perseverance and practical problem-solving from front-line roles.

I combine multilingual ability (Dutch, French, English, Spanish), MS Office and Excel proficiency, and hands-on experience in crew, customer service and events to deliver reliable service in fast-paced environments. I am enthusiastic, service-oriented and ready to contribute to teams in travel, airport operations or hospitality.

Experience

Work history, roles, and key accomplishments

AV
Current

Ground Staff Agent

Aviapartner

Oct 2023 - Present (2 years)

Provide ground handling services at Brussels Airport, supporting ramp operations and passenger services since October 2023 to improve turnaround efficiency.

EM

Group Sales Support

Emirates

Feb 2023 - Jun 2023 (4 months)

Supported group sales operations and client coordination at Diegem from February 2023 to June 2023, aiding in booking management and customer communication.

TU

Tourism & Travel Consultant (Intern)

TUI

Apr 2022 - Jun 2022 (2 months)

Completed an internship in tourism and travel consulting at TUI Kraainem, assisting with bookings and client service from April 2022 to June 16, 2022.

Education

Degrees, certifications, and relevant coursework

Erasmus Hogeschool logoEH

Erasmus Hogeschool

Recreatiemanagement

2020 - 2023

Activities and societies: Internship: Toerisme en Travel Consultant (Apr–Jun 2022); Group Sales Support (Feb–Jun 2023)

Studied Recreatiemanagement at Erasmus Hogeschool from 2020 to 2023, including internships in tourism and group sales support.

SI

Sint-Pieterscollege

Secondary Education Diploma, Humane Wetenschappen

2013 - 2019

Completed secondary education in Humane Wetenschappen at Sint-Pieterscollege from 2013 to 2019.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Gabriella Guerron Alvarez - Ground Staff Agent - Aviapartner | Himalayas