Open to opportunities

Gabriel Elias Correa

@gabrieleliascorrea

Highly motivated Ecommerce Specialist with a passion for data-driven decision-making.

Highly motivated Ecommerce Specialist with 3+ years of experience consistently exceeding sales targets through strategic marketplace management and data-driven decision-making. Proven ability to optimize customer service operations, foster collaborative teams, and implement innovative solutions that drive sales and exceed expectations.

Passionate about staying ahead of the curve in the ever-evolving Ecommerce landscape and continuously seeking business opportunities to leverage new technologies and trends to maximize sales growth.

Experience

Ecommerce Administrator

Netlighting Ltd

Mar 2023 - Mar 2024 (1 year)

Led the customer journey across 10 European marketplaces, driving timely resolution and optimizing multi-channel order fulfilment for enhanced customer experience. Boosted customer satisfaction by consistently delivering prompt and accurate solutions to inquiries. Managed inventory by directly communicating with suppliers to confirm stock availability, preventing stockouts, and updating customers

Ecommerce Customer Service Operations Etsy Inventory Management Sales

Ecommerce Assistant

FireStar Toys Ltd

Mar 2022 - Mar 2023 (1 year)

Successfully launched new products, exceeding monthly sales targets and internal competitions.
Applied market trends and created engaging content on Social Media (TikTok) to drive product awareness and boost sales growth.
Streamlined order fulfilment across marketplaces such as eBay and Etsy coordinating efficient courier services via Royal Mail to guarantee timely and accurate deliveries