Open to opportunities

Gabriela Grippe

@gabrielagrippe

Message

Senior Program and Business Operations leader driving AI-enabled productivity and impact.

Brazil

Message

What I'm looking for

I am seeking a senior program or BizOps role where I can lead AI-enabled, cross-functional initiatives, scale operating models, and drive measurable productivity and business impact within a collaborative, data-driven organization.

I am a Senior Program and Business Operations leader with 8+ years of experience driving cross-functional, global initiatives that improve productivity, operational efficiency and vendor experience using AI-enabled solutions, automation and data-driven decision support. I have led teams and programs end-to-end, translating ambiguous problems into scalable outcomes and measurable business impact.

At Amazon Brazil I delivered results including reducing team churn from ~50% to ~10% in one year, improving vendor satisfaction from ~51% to ~71%, saving $1M+ by reducing erroneous vendor charges, and scaling vendor education to 200+ vendors (+93% YoY). I partner with Product, Engineering, Data, Finance and Operations to align priorities, influence roadmaps and operationalize solutions globally.

Experience

Work history, roles, and key accomplishments

Current

Senior Program Manager

Current

Amazon

Sep 2023 - Present (2 years 9 months)

Lead large-scale cross-functional programs to improve vendor experience and productivity through AI-enabled automation and scalable operating models, reducing team churn from ~50% to ~10% and improving vendor satisfaction from ~51% to ~71%.

Program Management Stakeholder Management Python SQL Data Analysis Performance Management Change Management

Program Manager

Amazon

Oct 2021 - Sep 2023 (1 year 11 months)

Led cross-functional initiatives to improve 3P listing experience and operational execution, managing rollout of a major listing migration (~700 templates) and supporting launches that improved lifecycle issue resolution.

Program Management Product Launch QA Process Improvement Cross Functional Collaboration

Program Manager

Amazon

May 2019 - Sep 2021 (2 years 4 months)

Owned listing-related programs and tooling to increase successful listings and reduce seller friction, enabling large-scale catalog creation including 250k+ ASINs and improving error-message translation coverage from ~76% to ~94%.

Program Management Process Optimization Data Analysis Localization