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Eamon SousaES
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Eamon Sousa

@eamonsousa

Program manager turning complex tech delivery into measurable business outcomes with AI automation.

Brazil
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What I'm looking for

I’m looking to lead complex, cross-functional technology programs where I can protect velocity, reduce operating risk, and use AI-driven automation to make reporting and decision-making faster, clearer, and measurable.

I’m a Program and Operations leader who turns multi-million-dollar technology programs into measurable business outcomes—faster throughput, cleaner launches, and lower operating risk.

With 18+ years leading complex, cross-functional delivery across e-commerce, SaaS, enterprise software, and manufacturing, I operate where strategy meets execution: aligning matrix teams, reshaping delivery processes, and making the data actionable.

My signature outcomes include directing a multi-company MRP program across 6 partner organizations, delivering a 1,000% improvement in supply-chain planning performance; owning a $5M global QA program that cut field faults by 20%; and shipping on-time, on-budget Mirakl and Magento marketplace implementations with Agile teams of 15+ across time zones.

Most recently, I’ve been building AI-driven automation (n8n + Claude API + Supabase) to compress reporting cycles and sharpen decision-making, while integrating new AI capabilities into roadmaps and protecting product velocity through high-stakes delivery transitions.

Experience

Work history, roles, and key accomplishments

Toptal logoTO
Current

Senior Project Manager

Jan 2025 - Present (1 year 4 months)

Owned end-to-end delivery for a client-facing learning platform during key team transitions, protecting product velocity and client commitments. Led Agile ceremonies with a globally distributed engineering team and coordinated release management across QA, UAT, and deployment while scoping AI capabilities for the roadmap.

McFadyen Digital logoMD

Senior Project Manager

Jan 2022 - Jan 2025 (3 years)

Delivered on-time, on-budget Mirakl and Magento marketplace implementations for global B2B and B2C brands across concurrent streams. Led a globally distributed Agile team of 15+, built KPI dashboards and PMO program-status frameworks to accelerate executive decisions, and served as liaison between C-level sponsors and delivery teams.

PTC logoPT

Project Manager

Jan 2015 - Jan 2021 (6 years)

Delivered enterprise software implementations up to $1M on time and scope across aerospace, automotive, and healthcare, owning install through adoption in regulated environments. Ran two parallel $1M deployments on hybrid cloud/on-prem architecture, cutting planning cycle time by 30%, and led training and cutover programs for operational readiness.

VE

Program & Project Manager

Venturus

Jan 2000 - Jan 2015 (15 years)

Directed a flagship custom MRP program across 6 partner companies, delivering a 1,000% improvement in supply-chain planning performance and enabling advanced what-if scenario analysis. Owned a $5M global QA program that reduced field faults by 20%, while also launching a B2C mobile game in Brazil's top 10 on iOS and Android and standardizing PMO governance and delivery metrics across teams.

Education

Degrees, certifications, and relevant coursework

Fundação Getulio Vargas logoFV

Fundação Getulio Vargas

Master of Business Administration, Business Administration

2009 - 2010

Completed an MBA in Business Administration at Fundação Getulio Vargas from 2009 to 2010.

Universidade Estadual de Campinas (UNICAMP) logoUU

Universidade Estadual de Campinas (UNICAMP)

Bachelor of Science, Electrical Engineering

1995 - 1999

Earned a B.S. in Electrical Engineering from Universidade Estadual de Campinas (UNICAMP) from 1995 to 1999.

Tech stack

Software and tools used professionally

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