Eamon Sousa
@eamonsousa
Program manager turning complex tech delivery into measurable business outcomes with AI automation.
What I'm looking for
I’m a Program and Operations leader who turns multi-million-dollar technology programs into measurable business outcomes—faster throughput, cleaner launches, and lower operating risk.
With 18+ years leading complex, cross-functional delivery across e-commerce, SaaS, enterprise software, and manufacturing, I operate where strategy meets execution: aligning matrix teams, reshaping delivery processes, and making the data actionable.
My signature outcomes include directing a multi-company MRP program across 6 partner organizations, delivering a 1,000% improvement in supply-chain planning performance; owning a $5M global QA program that cut field faults by 20%; and shipping on-time, on-budget Mirakl and Magento marketplace implementations with Agile teams of 15+ across time zones.
Most recently, I’ve been building AI-driven automation (n8n + Claude API + Supabase) to compress reporting cycles and sharpen decision-making, while integrating new AI capabilities into roadmaps and protecting product velocity through high-stakes delivery transitions.
Experience
Work history, roles, and key accomplishments
Owned end-to-end delivery for a client-facing learning platform during key team transitions, protecting product velocity and client commitments. Led Agile ceremonies with a globally distributed engineering team and coordinated release management across QA, UAT, and deployment while scoping AI capabilities for the roadmap.
Delivered on-time, on-budget Mirakl and Magento marketplace implementations for global B2B and B2C brands across concurrent streams. Led a globally distributed Agile team of 15+, built KPI dashboards and PMO program-status frameworks to accelerate executive decisions, and served as liaison between C-level sponsors and delivery teams.
Delivered enterprise software implementations up to $1M on time and scope across aerospace, automotive, and healthcare, owning install through adoption in regulated environments. Ran two parallel $1M deployments on hybrid cloud/on-prem architecture, cutting planning cycle time by 30%, and led training and cutover programs for operational readiness.
Program & Project Manager
Venturus
Jan 2000 - Jan 2015 (15 years)
Directed a flagship custom MRP program across 6 partner companies, delivering a 1,000% improvement in supply-chain planning performance and enabling advanced what-if scenario analysis. Owned a $5M global QA program that reduced field faults by 20%, while also launching a B2C mobile game in Brazil's top 10 on iOS and Android and standardizing PMO governance and delivery metrics across teams.
Education
Degrees, certifications, and relevant coursework
Fundação Getulio Vargas
Master of Business Administration, Business Administration
2009 - 2010
Completed an MBA in Business Administration at Fundação Getulio Vargas from 2009 to 2010.
Universidade Estadual de Campinas (UNICAMP)
Bachelor of Science, Electrical Engineering
1995 - 1999
Earned a B.S. in Electrical Engineering from Universidade Estadual de Campinas (UNICAMP) from 1995 to 1999.
Availability
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