Gabriela Delgado Santander
@gabrieladelgadosanta
I help customers find the right solutions through personalized sales advice and responsive service.
ColombiaWhat I'm looking for
I've supported national and international customers at Fedelsa Hostels Group, providing personalized advice, selling accommodation plans and tours, and following up before and after their trips.
I handle customer requests, inquiries, and issues with timely solutions, focusing on satisfaction, trust, and commercial objectives. My advanced English skills allow me to assist customers in both Spanish and English.
As an Administrator at Mangolada, I advise customers, manage digital messages and orders, coordinate inventory, and support daily store operations.
I'm a Fashion and Apparel Technologist with a customer-service mindset, effective communication skills, and a commitment to meeting objectives.
Experience
Work history, roles, and key accomplishments
Administrator
Mangolada
Oct 2025 - Present (10 months)
Assist and advise customers by identifying their needs and recommending products. Manage customer messages and inquiries through digital channels, follow up on orders, control inventory, and support daily operations.
Administradora
Mangolada
Oct 2025 - Present (10 months)
Managed customer service and sales, handling inquiries and orders through digital channels. Coordinated orders, controlled inventory, and supported store operations.
Sales Advisor
Fedelsa Hostels Group
Jan 2023 - Dec 2023 (11 months)
Provided personalized assistance and advice to national and international customers, identifying their needs and offering appropriate solutions. Sold accommodation plans and tours, managed reservations, and resolved customer requests and issues.
Asesora Comercial
Fedelsa Hostels Group
Jan 2023 - Dec 2023 (11 months)
Provided personalized attention and advice to national and international clients, identifying needs and offering suitable solutions. Managed reservations and followed up with clients before and after their trips to ensure optimal service.
Education
Degrees, certifications, and relevant coursework
LCI Education
Technologist, Fashion and Apparel
2023 - 2025
Pursued a Fashion and Apparel Technologist degree, focusing on fashion design and apparel production.
LCI Education
Tecnóloga en Moda e Indumentaria, Fashion and Clothing Technology
2023 - 2025
Pursued a degree in Fashion and Clothing Technology, focusing on design and production aspects of the fashion industry.
Colegio Mayor Primeros Maestros
High School Diploma, General Studies
Completed high school education, earning a diploma.
Colegio Mayor Primeros Maestros
Bachiller Académico, General Studies
Completed high school education, earning a high school diploma.
Tech stack
Software and tools used professionally
Availability
Location
ColombiaAuthorized to work in
Job categories
Skills
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