At Swarovski Ireland, I coordinated high-volume customer interactions, processed sensitive financial transactions with 100% accuracy, and resolved complex customer concerns through active listening and clear communication.
I've also managed scheduling, patient progress tracking, and group sessions across Pilates studios and physiotherapy clinics in Brazil. My healthcare experience includes coordinating multidisciplinary care, maintaining detailed documentation, and supporting efficient appointment flow for 15–20+ customers.
At DF Distribuidora de Ferragens, I managed e-commerce orders, payment verification, inventory tracking, payroll, customer service, and delivery coordination. I bring a practical, data-driven approach to improving service delivery, protecting confidential information, and keeping operations organized.
