Gabisile Mofokeng
@gabisilemofokeng
Experienced chef and call center agent with strong multitasking skills.
What I'm looking for
I am a graduate with a diploma in Hospitality & Catering and have accumulated over four years of experience in the culinary field, primarily as a cold kitchen chef and kitchen supervisor. My journey began at Bryanston Country Club, where I honed my skills in food preparation and stock management. I take pride in maintaining a clean and organized kitchen environment, ensuring that every dish meets high standards of quality and presentation.
In my role as a kitchen supervisor at Bootlegger Coffee Company, I not only assisted in food preparations but also ensured that health and safety regulations were strictly followed. My leadership skills were further developed as I managed a team, fostering a collaborative atmosphere that prioritized efficiency and customer satisfaction. Currently, I am expanding my skill set in a fast-paced call center environment, where I handle customer inquiries and complaints, showcasing my versatility and adaptability.
Experience
Work history, roles, and key accomplishments
Call Center Agent
Paricus
Sep 2022 - Present (2 years 10 months)
Answered inbound calls and handled customer complaints. Managed and updated customer databases, working as part of a team to perform outbound calls for customer retention.
Kitchen Supervisor
Bootlegger Coffee Company
Jul 2019 - Feb 2020 (7 months)
Assisted with food preparations and servicing of all meals to customers. Ensured the kitchen and service areas were clean and tidy, and that health and safety regulations were followed.
Cold Kitchen Chef
Alice and Fifth
Dec 2018 - Jun 2019 (6 months)
Prepared and presented salads, cold cuts, and cold appetizers. Maintained a clean working environment and served cold desserts.
Cold Kitchen Chef
Bryanston Country Club
Jan 2018 - Dec 2018 (11 months)
Assisted in food preparation and stock rotation. Maintained a clean work environment and handled buffet items, ensuring proper handling and storage of ingredients.
Education
Degrees, certifications, and relevant coursework
Lamula Jubilee Secondary School
Diploma, Hospitality & Catering
Completed a Diploma in Hospitality & Catering, gaining expertise in various aspects of the hospitality industry. Developed skills in food preparation, kitchen management, and catering services.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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