Gabisile MofokengGM
Open to opportunities

Gabisile Mofokeng

@gabisilemofokeng

Experienced chef and call center agent with strong multitasking skills.

Zimbabwe
Message

What I'm looking for

I am looking for a dynamic role that allows me to utilize my culinary skills while also offering opportunities for growth and development in customer service.

I am a graduate with a diploma in Hospitality & Catering and have accumulated over four years of experience in the culinary field, primarily as a cold kitchen chef and kitchen supervisor. My journey began at Bryanston Country Club, where I honed my skills in food preparation and stock management. I take pride in maintaining a clean and organized kitchen environment, ensuring that every dish meets high standards of quality and presentation.

In my role as a kitchen supervisor at Bootlegger Coffee Company, I not only assisted in food preparations but also ensured that health and safety regulations were strictly followed. My leadership skills were further developed as I managed a team, fostering a collaborative atmosphere that prioritized efficiency and customer satisfaction. Currently, I am expanding my skill set in a fast-paced call center environment, where I handle customer inquiries and complaints, showcasing my versatility and adaptability.

Experience

Work history, roles, and key accomplishments

PA
Current

Call Center Agent

Paricus

Sep 2022 - Present (2 years 10 months)

Answered inbound calls and handled customer complaints. Managed and updated customer databases, working as part of a team to perform outbound calls for customer retention.

BC

Kitchen Supervisor

Bootlegger Coffee Company

Jul 2019 - Feb 2020 (7 months)

Assisted with food preparations and servicing of all meals to customers. Ensured the kitchen and service areas were clean and tidy, and that health and safety regulations were followed.

Education

Degrees, certifications, and relevant coursework

LS

Lamula Jubilee Secondary School

Diploma, Hospitality & Catering

Completed a Diploma in Hospitality & Catering, gaining expertise in various aspects of the hospitality industry. Developed skills in food preparation, kitchen management, and catering services.

Tech stack

Software and tools used professionally

Availability

Open to opportunities

Location

Zimbabwe

Authorized to work in

Job categories

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Gabisile Mofokeng - Call Center Agent - Paricus | Himalayas