Furtuna Tsige
@furtunatsige
Motivated professional with experience in event coordination and content creation.
EthiopiaWhat I'm looking for
I am a motivated professional with a Bachelor's degree in Marketing Management from Addis Ababa University. My experience spans event coordination, content creation, and customer service, where I have honed my skills in stakeholder communication and social media management. I take pride in my ability to deliver exceptional service, as evidenced by my recognition as 'Agent of the Month' for three consecutive months at ModETH.
In my role as a Marketing Specialist and Content Creator at Pranaevents, I conducted interviews with exhibitors and managed their publications on social media platforms. My strong communication skills and attention to detail allowed me to draft professional emails and provide timely information to both exhibitors and visitors in a call center setting. I am passionate about creating engaging content and ensuring customer satisfaction through effective communication.
Experience
Work history, roles, and key accomplishments
Customer Service Specialist
ModETH
Mar 2022 - Present (3 years 3 months)
As a Customer Service Specialist at ModETH, I provided exceptional service, earning recognition as agent of the month for three consecutive months. My role involved addressing customer inquiries and ensuring satisfaction through effective communication.
Customer Service Specialist
ModETH
Mar 2022 - Present (3 years 3 months)
As a Customer Service Specialist at ModETH, I consistently delivered exceptional service, earning recognition as agent of the month for three consecutive months. My role involved providing support, resolving customer inquiries, and maintaining high satisfaction levels.
Marketing Specialist
Pranaevents
In my role as a Marketing Specialist at Pranaevents, I conducted interviews with exhibitors and managed their publications on social media. I was responsible for drafting professional emails and providing event information to ensure effective communication.
Marketing Specialist
Pranaevents
In my role as a Marketing Specialist at Pranaevents, I conducted interviews with exhibitors and managed their publications on social media platforms. I was responsible for drafting professional emails and providing event information to ensure effective communication.
Education
Degrees, certifications, and relevant coursework
AUAddis Ababa University
Bachelor's Degree, Marketing Management
2019 - 2022
Activities and societies: Involved in various projects related to event coordination and customer service.
Studied marketing management, focusing on communication skills, event coordination, and customer service. Developed proficiency in teamwork and problem-solving.
Tech stack
Software and tools used professionally
Availability
Location
EthiopiaAuthorized to work in
Job categories
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