FT
Open to opportunities

Furtuna Tsige

@furtunatsige

Motivated professional with experience in event coordination and content creation.

Ethiopia

What I'm looking for

I am looking for a role that allows me to utilize my communication skills and creativity in a dynamic environment, with opportunities for growth and collaboration.

I am a motivated professional with a Bachelor's degree in Marketing Management from Addis Ababa University. My experience spans event coordination, content creation, and customer service, where I have honed my skills in stakeholder communication and social media management. I take pride in my ability to deliver exceptional service, as evidenced by my recognition as 'Agent of the Month' for three consecutive months at ModETH.

In my role as a Marketing Specialist and Content Creator at Pranaevents, I conducted interviews with exhibitors and managed their publications on social media platforms. My strong communication skills and attention to detail allowed me to draft professional emails and provide timely information to both exhibitors and visitors in a call center setting. I am passionate about creating engaging content and ensuring customer satisfaction through effective communication.

Experience

Work history, roles, and key accomplishments

MO
Current

Customer Service Specialist

ModETH

Mar 2022 - Present (3 years 3 months)

As a Customer Service Specialist at ModETH, I provided exceptional service, earning recognition as agent of the month for three consecutive months. My role involved addressing customer inquiries and ensuring satisfaction through effective communication.

MO
Current

Customer Service Specialist

ModETH

Mar 2022 - Present (3 years 3 months)

As a Customer Service Specialist at ModETH, I consistently delivered exceptional service, earning recognition as agent of the month for three consecutive months. My role involved providing support, resolving customer inquiries, and maintaining high satisfaction levels.

PR

Marketing Specialist

Pranaevents

In my role as a Marketing Specialist at Pranaevents, I conducted interviews with exhibitors and managed their publications on social media. I was responsible for drafting professional emails and providing event information to ensure effective communication.

PR

Marketing Specialist

Pranaevents

In my role as a Marketing Specialist at Pranaevents, I conducted interviews with exhibitors and managed their publications on social media platforms. I was responsible for drafting professional emails and providing event information to ensure effective communication.

Education

Degrees, certifications, and relevant coursework

Addis Ababa University logoAU

Addis Ababa University

Bachelor's Degree, Marketing Management

2019 - 2022

Activities and societies: Involved in various projects related to event coordination and customer service.

Studied marketing management, focusing on communication skills, event coordination, and customer service. Developed proficiency in teamwork and problem-solving.

Tech stack

Software and tools used professionally

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