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Frutos User

@frutosuser

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Telecommunications professional specializing in data analytics and revenue assurance.

Rwanda

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What I'm looking for

I am seeking a role that allows me to leverage my analytics expertise to drive revenue growth and improve customer experiences in the telecommunications sector.

I am a telecommunications professional with over 15 years of experience in CS Core data analytics and revenue assurance. My expertise lies in analyzing KPIs, CDRs, logs, and dumps to extract actionable insights that drive customer value management and optimize revenue. I have a deep technical understanding of 2G/3G/4G/5G CS Core and IMS networks, combined with advanced analytics skills that allow me to identify revenue leakage and enhance service quality.

Throughout my career, I have demonstrated excellence in translating complex technical data into clear business recommendations. At Ericsson, I developed comprehensive KPI dashboards that improved executive visibility by 40% and recovered approximately $250K in annual revenue through effective CDR analysis. My ability to implement data-driven customer value management strategies has resulted in significant increases in ARPU and customer satisfaction.

Experience

Work history, roles, and key accomplishments

Current

CS Core Analytics & Revenue Assurance Specialist

Current

Ericsson -- MS MTN Rwanda

Jan 2023 - Jan 2025 (2 years)

Specialized in CS Core data analytics and revenue assurance, focusing on KPI monitoring, revenue leakage detection, and customer value management. Developed dashboards and automated analysis tools, recovering significant revenue and optimizing service quality.

CS Core Analytics KPIs Python SQL Data Visualization Voice Traffic Analysis Customer Value

CS Core Revenue Analytics & CVM Manager

Airtel Rwanda

Jan 2015 - Jan 2023 (8 years)

Led revenue assurance systems and analytics for CS Core, focusing on CDR analysis and customer segmentation. Developed dashboards and automated fraud detection systems, significantly improving revenue performance and marketing strategies.

Revenue Assurance System CDR Analysis Customer Segmentation Dashboards Fraud Detection Data Governance Voice Service Optimization

CS Data Analysis & Integration Engineer

Ericsson Rwanda

Jan 2013 - Jan 2015 (2 years)

Conducted data quality audits and developed analytics tools for monitoring voice traffic and revenue. Focused on enhancing data collection processes and validating billing accuracy to prevent revenue leakage.

Data Auditing Analytics CDR Analysis Revenue Leakage Prevention Data Integration

Technical Data Analyst

Tigo Rwanda & MTN Rwanda

Jan 2007 - Jan 2013 (6 years)

Reviewed CS system data for quality assurance and implemented monitoring protocols for voice performance metrics. Developed KPI dashboards and technical documentation for data analytics processes.

Data Quality KPIs Technical Documentation Data Analytics Voice Traffic Analysis

Education

Degrees, certifications, and relevant coursework

ITU-T/UKTA

ICT Management

2021 - 2022

Completed the E-MCM (ICT Management) program, gaining insights into ICT management practices and strategies for effective technology implementation.

Hamoye

Data Science

2020 - 2021

Engaged in a Data Science & Machine Learning program, acquiring skills in data analysis, machine learning algorithms, and their applications in various domains.

National University of Rwanda

Bachelor of Science, Electronics and Telecommunications Engineering

2001 - 2006

Studied Electronics and Telecommunications Engineering, focusing on the principles of electronics, telecommunications systems, and their applications in modern communication networks.