I am looking for a dynamic company culture that values innovation and growth, where I can leverage my virtual assistant skills, and sales and marketing skills to drive results and contribute to team success.
Fridah Machanja
@fridahmachanja
Experienced sales and marketing professional focused on IT products.
What I'm looking for
I am an experienced sales and marketing professional with a strong focus on IT products, particularly laptops. My expertise lies in lead generation, social media marketing, cold calling, and customer relationship management. I am proficient in using ZohoCRM to streamline processes and enhance team performance, driving sales through strategic marketing and exceptional customer support.
In my recent role as Head of Sales & Marketing at Kolm Solutions Limited, I successfully generated leads for various IT products and improved customer retention through structured CRM approaches and social media engagement tactics. My ability to train new sales recruits on Zoho CRM has not only boosted their customer experience but also enhanced the overall performance of our sales team.
With a growth mindset and a passion for technology, I am committed to continuous learning and adapting to new challenges. My experience as a Virtual Assistant has further honed my organizational and communication skills, allowing me to effectively manage teams and coordinate tasks efficiently.
Experience
Work history, roles, and key accomplishments
Head of Sales & Marketing
Kolm Solutions Limited
Apr 2023 - Sep 2024 (1 year 5 months)
Managed administrative tasks including scheduling meetings, calendar management, and preparing memos. Handled the company's social media accounts using Zoho Social and designed ads with Canva.
Virtual Assistant
Stellish
Jul 2022 - Oct 2022 (3 months)
Handled data entry for the business website, ensuring accuracy and timeliness of information. Utilized Web Scraper to extract data from the internet, enhancing research efficiency.
Virtual Assistant
ALX Community Ambassador – Nigeria
Jul 2022 - Jul 2022 (0 months)
Conducted intensive research on restaurants in Lekki Phase 1, Nigeria, ensuring all collected data was accurate and up-to-date. This experience showcased strong attention to detail.
Virtual Assistant
ALX Program & Operations Specialist – Kenya
Jul 2022 - Jul 2022 (0 months)
Managed a team of 102 squad members by moderating discussions and resolving issues, improving leadership and problem-solving skills. Collected FAQs on learning content, assisting peers and receiving outstanding feedback.
Education
Degrees, certifications, and relevant coursework
EMobilis Institute of Technology
Certificate, Mobile Information Technology
Completed a comprehensive program in Mobile Information Technology, gaining foundational knowledge and practical skills in the field. Focused on key aspects of mobile technology and its applications.
Kaimosi Girls' High School
Kenya Certificate of Secondary Education (K.C.S.E), Secondary Education
Successfully completed secondary education, earning the Kenya Certificate of Secondary Education. Developed a strong academic foundation across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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