Fridah MachanjaFM
Looking for a job

Fridah Machanja

@fridahmachanja

Experienced sales and marketing professional focused on IT products.

Kenya
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What I'm looking for

I am looking for a dynamic company culture that values innovation and growth, where I can leverage my virtual assistant skills, and sales and marketing skills to drive results and contribute to team success.

I am an experienced sales and marketing professional with a strong focus on IT products, particularly laptops. My expertise lies in lead generation, social media marketing, cold calling, and customer relationship management. I am proficient in using ZohoCRM to streamline processes and enhance team performance, driving sales through strategic marketing and exceptional customer support.

In my recent role as Head of Sales & Marketing at Kolm Solutions Limited, I successfully generated leads for various IT products and improved customer retention through structured CRM approaches and social media engagement tactics. My ability to train new sales recruits on Zoho CRM has not only boosted their customer experience but also enhanced the overall performance of our sales team.

With a growth mindset and a passion for technology, I am committed to continuous learning and adapting to new challenges. My experience as a Virtual Assistant has further honed my organizational and communication skills, allowing me to effectively manage teams and coordinate tasks efficiently.

Experience

Work history, roles, and key accomplishments

AN

Virtual Assistant

ALX Community Ambassador – Nigeria

Jul 2022 - Jul 2022 (0 months)

Conducted intensive research on restaurants in Lekki Phase 1, Nigeria, ensuring all collected data was accurate and up-to-date. This experience showcased strong attention to detail.

AK

Virtual Assistant

ALX Program & Operations Specialist – Kenya

Jul 2022 - Jul 2022 (0 months)

Managed a team of 102 squad members by moderating discussions and resolving issues, improving leadership and problem-solving skills. Collected FAQs on learning content, assisting peers and receiving outstanding feedback.

Education

Degrees, certifications, and relevant coursework

ET

EMobilis Institute of Technology

Certificate, Mobile Information Technology

Completed a comprehensive program in Mobile Information Technology, gaining foundational knowledge and practical skills in the field. Focused on key aspects of mobile technology and its applications.

KS

Kaimosi Girls' High School

Kenya Certificate of Secondary Education (K.C.S.E), Secondary Education

Successfully completed secondary education, earning the Kenya Certificate of Secondary Education. Developed a strong academic foundation across various subjects.

Tech stack

Software and tools used professionally

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Fridah Machanja - Head of Sales & Marketing - Kolm Solutions Limited | Himalayas