Freweyni Gebrehiwet
@freweynigebrehiwet
Dedicated Human Services professional with 15 years of experience.
What I'm looking for
I am a dedicated and mission-driven Human Services professional with over 15 years of experience in healthcare, administrative support, and child and family services. My passion lies in supporting vulnerable individuals and families through advocacy, compassion, and culturally sensitive care. I have a strong background in case management, patient support, and cross-agency collaboration, which has equipped me with the skills necessary to navigate complex social systems.
In my current role as a Passport Acceptance Agent at CGI Federal, I process passport applications with precision and professionalism, handling over 500 applications weekly with a 99% accuracy rate. My previous experience as a Medical Assistant and Patient Access at Cambridge Teen Health Center allowed me to deliver direct support to physicians and adolescents, educating families on treatment and follow-up while maintaining HIPAA standards. I am also a freelance songwriter, creating original music that reflects cultural and spiritual experiences, which adds a unique dimension to my professional identity.
Experience
Work history, roles, and key accomplishments
Passport Acceptance Agent
CGI Federal
Oct 2024 - Present (9 months)
Processed passport applications and verified legal documentation with precision and professionalism. Handled over 500 applications weekly with a 99% accuracy rate, ensuring compliance with U.S. Department of State regulations.
Commissioner
City of Cambridge, Avon Hill NCD
May 2023 - Present (2 years 2 months)
Supported historical and community development through city engagement. Participated in planning meetings and community outreach, reviewing and advising on preservation and development efforts.
Songwriter
Freelance
Jan 2022 - Present (3 years 6 months)
Wrote original music based on cultural and spiritual experiences. Collaborated with musicians on recording projects and created meaningful lyrics for healing and self-expression.
Laboratory Assistant II
Cambridge Health Alliance
Jan 2024 - Oct 2024 (9 months)
Provided administrative and clerical support in a high-volume lab setting. Accurately entered test results into EMR systems and maintained HIPAA standards in all record keeping.
Home Care Aide
Private Client
Feb 2024 - Jun 2024 (4 months)
Provided in-home support and personal care to an elderly client. Assisted with daily living activities and medication reminders, offering emotional support and communicating with family.
Medical Assistant & Patient Access
Cambridge Teen Health Center
Dec 2009 - Jan 2024 (14 years 1 month)
Delivered direct support to physicians and adolescents in a school-based clinic. Took vitals, prepared patients, and supported procedures, while also educating youth and families on treatment and follow-up.
Education
Degrees, certifications, and relevant coursework
Southern New Hampshire University
Bachelor of Arts, Human Services (Child & Family Services)
Grade: 3.583
Currently pursuing a Bachelor of Arts in Human Services with a specialization in Child & Family Services. Maintaining a strong academic record with a GPA of 3.583 and consistently achieving Dean's List honors.
Lincoln Technical Institute
Certification, Medical Assisting
Completed a Medical Assisting Certification program, acquiring essential skills for clinical and administrative support in healthcare settings.
Menilik High School
High School Diploma, General Studies
Obtained a High School Diploma, completing foundational education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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