Fredrick Logan

I am an IT professional with a strong background in computer maintenance, networking, and frontend development. My passion lies in solving complex problems and creating functional, visually appealing digital experiences. I thrive on staying updated with the latest trends in technology and employ a detail-oriented, proactive approach to deliver high-quality solutions that meet user needs and expectations.

Currently, I work at Old Mutual East Africa, where I handle Help Desk Support and System Maintenance & Security. My responsibilities include conducting routine system checks, performing software updates, and safeguarding the company's infrastructure against potential vulnerabilities. I also provide real-time assistance for hardware, software, and network-related issues, ensuring operational efficiency and minimal downtime.

In addition to my technical skills, I am dedicated to user training and support. I assist employees with IT-related queries and develop training materials to enhance digital literacy among staff. My goal is to improve overall efficiency by educating users on system usage and troubleshooting basics, fostering a culture of continuous learning within the organization.