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Fredrick Kimani

@fredrickkimani

Sales Specialist at Optica Limited, helping customers choose eyewear and related products that fit their needs and budget.

Kenya
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At Optica, I help customers choose frames, lenses, and other eyewear that suit their style, prescription, and budget. I also update client records and handle inquiries, returns, and follow-ups on special orders.

Previously, I supported customers at Optica and worked in procurement at The Rabbithole Company and The Rabbithole. My experience also includes accounts receivable, cashiering, and customer service.

Experience

Work history, roles, and key accomplishments

Optica Limited logoOL
Current

Sales Specialist

Oct 2024 - Present (2 years)

Worked as Sales Specialist at Optica Limited.

Optica logoOP
Current

Sales Executive

Oct 2024 - Present (2 years)

Greet customers, understand their vision needs, and provide guidance on frames, lenses, and accessories. Promote and sell optical products, including prescription glasses, sunglasses, and contact lenses. Maintain up-to-date knowledge of available products, lens technologies, and promotions. Assist clients in choosing products that suit their style, prescription, and budget. Suggest lens coatings,

Optica logoOP

Customer Service Representative

Feb 2022 - Jul 2024 (2 years 5 months)

Welcomed and attended to customers, ensuring a positive and professional first impression. Responded to customer inquiries regarding services, appointments, and product care. Handled customer complaints and concerns, providing timely and effective resolutions. Scheduled and confirmed appointments for eye tests and consultations. Maintained and updated accurate customer records in the system. Coord

HighChem Group of Companies logoHC

Cashier Customer Service

Mar 2021 - Oct 2022 (1 year 7 months)

Worked as Cashier Customer Service at HighChem Group of Companies.

BetKing logoBE

Head Cashier

Feb 2021 - Apr 2022 (1 year 2 months)

Worked as Head Cashier at BetKing.

TC

Store Manager / Procurement

The Rabbithole Company

Jun 2019 - Mar 2022 (2 years 9 months)

Devise and use fruitful sourcing strategies

Discover profitable suppliers and initiate business and organization partnerships

Negotiate with external vendors to secure advantageous terms

Approve the ordering of necessary goods and services

Finalize purchase details of orders and deliveries

Examine and test existing contracts

Track and report key functional metrics to reduce expenses and impr

HighChem Group of Companies logoHC

Sales Cashier

Feb 2021 - Nov 2021 (9 months)

Process sales transactions
Calculate the cost of products or services
Accept payments
Calculate and return change when required by the payment method
Maintain adequate change denominations in the cash drawer and request additional change
Answer customer questions about products or services
Reconcile cash drawers and sales receipts
Report issues with equipment
Work as a team to meet store sales goa

HP

Head Cashier

Highchem pharmaceuticals

May 2019 - May 2020 (1 year)

Processed customer purchases accurately using POS systems, ensuring correct pricing, and receipts issuance. Handled cash, checks and mobile payments (e.g., M-Pesa) while maintaining high accuracy and accountability. Provided excellent customer service by assisting clients with product inquiries and guiding purchasing decisions. Maintained daily cash balances, performed reconciliations, and prepare

KINGSPRIDE PROPERTIES LIMITED logoKL

Accounts Receivable Clerk

Jan 2019 - Jun 2019 (5 months)

Worked as Accounts Receivable Clerk at KINGSPRIDE PROPERTIES LIMITED.

KINGSPRIDE PROPERTIES LIMITED logoKL

Accounts Receivable Clerk

Jan 2018 - May 2019 (1 year 4 months)

Maintaining the billing system

Generating invoices and account statements

Performing account reconciliations

Maintaining accounts receivable files and records

Producing monthly financial and management reports

Investigating and resolving any irregularities or enquiries

Assisting in general financial management and analysis

TR

Procurement Manager

The Rabbithole

Jun 2016 - Mar 2019 (2 years 9 months)

Managed end-to-end procurement of food, beverages, equipment, and operational supplies to ensure uninterrupted hotel/ restaurant operations. Sourced, evaluated, and negotiated with suppliers to secure competitive pricing, quality products, and favorable contract terms. Developed and maintained strong vendor relationships to ensure reliability and consistency in supply. Monitored inventory levels a

Education

Degrees, certifications, and relevant coursework

UN

University of Nairobi

Bachelor's Degree, Logistics, Materials, and Supply Chain Management

PI

PC Kinyanjui Technical Training Institute

Master's Degree, Business Administration and Management, General

UN

University of Nairobi

Bachelor of Commerce - BCom, Accounting and Finance

2017 - 2023

Tech stack

Software and tools used professionally

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