Sheila Wishenga

Oversaw daily warehouse operations, ensuring smooth and efficient processes. Managed loading and unloading materials, organized warehouse layout for optimal efficiency, and conducted regular stock counts and audits to maintain accurate inventory records.

Received and prepared work orders, monitored jobs in progress, and communicated logistic issues. Tracked all dry stock movement in and out of the warehouse, ensuring proper documentation and sign-off, and recorded stocks using ERP software.

Developed and delivered engaging sales presentations, fostering lasting business relationships to ensure future sales. Enhanced customer experience and grew customer retention by over 3%, serving over 1000 internal and external clients.

Helped customers complete purchases, locate items, and join reward programs to promote loyalty and satisfaction. Organized and reported on financial information to document payment histories and assisted with sound financial accounting.

Worked closely with suppliers and distributors to negotiate price and order inventory. Collaborated with executives, marketers, and salespeople to set prices that are good for the market and maximize the company's profits.

Facilitated the review of the system and functioning processes of the procurement department. Processed sales orders and handled administrative functions like bookkeeping, purchasing, tracking, and credit applications.

Studied Business Management with a specialization in Purchasing and Supplies. Gained knowledge in procurement processes, supply chain management, and business administration.

Achieved 2 Principle passes and 1 Subsidiary in A 'Level examinations. Developed foundational academic skills across various subjects.

Completed secondary education and obtained the Kenya Certificate of Secondary Education. Acquired a broad range of knowledge across multiple disciplines.