Frederic Dimatteo
@fredericdimatteo
I support customers and building operations through accurate document review, data entry, and service.
United StatesWhat I'm looking for
I support the City of Miami Building Department by answering questions, routing customers to the right divisions, reviewing documents, and selecting appropriate job codes.
I handle data entry, measurement calculations, and payment receipts while keeping work complete and accurate. My retail and customer service experience at Henri Bendel, Macy's, and PHP Agency strengthened my ability to assist customers, process payments, and meet deadlines.
I'm fluent in English and Italian, with some Spanish and French, and I bring experience leading programming activities for adolescents at a baseball camp. I'm eager to learn new systems and contribute as a dependable team player.
Experience
Work history, roles, and key accomplishments
Consultant at Building Department
City of Miami
Feb 2019 - Present (7 years 8 months)
Answered departmental questions and directed customers to appropriate divisions. Reviewed documents, analyzed job codes, performed data entry, calculated measurements, and prepared receipts.
Retail Sales Luxury and Stock Associate
Henri Bendel
Sep 2018 - Jan 2019 (4 months)
Handled cashier duties, lifted boxes, refilled the floor, and assisted customers in a luxury retail environment.
Life Insurance Agent
PHP Agency, Inc.
Jan 2018 - Jun 2018 (5 months)
Assisted customers with financial problems as a life insurance agent.
Retail Sales Associate/Cashier
Macy's
Oct 2017 - Jun 2018 (8 months)
Provided customer service, operated cash register, and managed stocking duties.
Assistant/Customer Service
Curve Chiropractic Studio
Jun 2015 - Jun 2016 (1 year)
Performed secretarial duties including answering phones, scheduling appointments, classifying patient files and invoices, and greeting patients.
Education
Degrees, certifications, and relevant coursework
Miami Dade College
2017 -
Attending Miami Dade College since September 2017, with an expected completion in 2022.
Miami Killian Senior High School
High School Diploma
Earned a High School Diploma from Miami Killian Senior High School in May 2017.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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