@fransalda
Project Consultant at SIDESYS IT SOLUTIONS who supported projects after years in technical support, onsite service, and IT operations.
ArgentinaAt SIDESYS IT SOLUTIONS, I worked as a Consultor de Proyectos from July 2016 to February 2025.
Before that, I provided onsite technical support at SONDA for Brinks Argentina and at RedNet Corp.
At IBM, I worked in EUS Deskside Support Specilist and handled Windows operations, onsite support, case resolution, and network administration.
My earlier experience includes technical support and customer service at TeleTech. I’ve also studied CCNA, Exchange 2010, and Linux.
Work history, roles, and key accomplishments
SIDESYS IT SOLUTIONS
Jul 2016 - Feb 2025 (8 years 7 months)
Consultor de Proyectos at SIDESYS IT SOLUTIONS.
SONDA
May 2015 - Mar 2016 (10 months)
Soporte Tecnico Onsite para la Empresa Brinks Argentina.
RedNet Corp
Dec 2013 - Mar 2015 (1 year 3 months)
Soporte Tecnico Onsite at RedNet Corp.
Operador Windows. Soporte tecnico en Sitio. Resolucion de casos. Administración de redes. Tecnico Hardware y Software. Telefonia IP y Movil. Base de datos. Linux. Software de Gestion Remedy/Siebel. Lotus Notes / Outlook. Atencion al Cliente.
TeleTech
Apr 2008 - Feb 2009 (10 months)
Soporte técnico, atención al cliente, resolución de casos, marketing en línea.
Degrees, certifications, and relevant coursework
Linux, Linux
2012 - 2012
Completed a course in Linux in 2012.
CCNA / Exchange 2010, Networking
2011 - 2012
Completed courses in CCNA and Exchange 2010 from 2011 to 2012.
Bachiller, General Studies
1992 - 1997
Completed secondary education with a Bachiller degree from 1992 to 1997.
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