Francisco Pinto

As an IAM Software Engineer, I develop secure, scalable, and automated identity and access management (IAM) solutions across hybrid infrastructures. My core focus is on scripting with PowerShell to automate identity lifecycle processes and integrate enterprise applications, driving improvements in efficiency, security, and compliance.

Key Responsibilities:
- Design and implement IAM automations u

Investigate, solve complex and critical technical behaviors escalated to the expert level product or service knowledge. Use sophisticated troubleshooting tools, review application and services source code collaborating directly with Microsoft Product Engineering Owners in order to help correct or clarify unknown behaviors. Help and mentor Front Line Support Engineers on their daily work with techn

Scope a customer’s issue by collecting the relevant facts and investigate the problem by doing own research and involving other teams as needed. Consult and collaborate immediate peers or colleagues around the world and with management and engineering to resolve complex issues.

Act internally as a customer advocate. Empower customers to find information, self-solve when they decide to, and learn

Designed, Developed and Implemented Applications using C# / ASP.Net for the Back End and Javascript / Typescript with Angular, JQuery and React for the Front End.
Entity Framework was also crucial for the services development connected to the Databases mostly deployed in SQL Server.

Developed Robots for process automations "RPA" using UiPath also connected to SQL Server Integration Services (SS

Announcement of the company and its products to the schools and students of the secondary education.
Responsible for a group of secondary school students in a holiday camp accomplished in Lisbon.

Configuration of video surveillance cameras;
Preparation of computers;
Computer network configurations and structured cabling.

The Master's in Computer Engineering at ISCTE-Lisbon, with a focus on Machine Learning and Artificial Intelligence, offers comprehensive and practical training in the latest technologies. This program, which I attend part-time in the evenings, complements and enhances my current professional experience, allowing me to stay at the forefront of technological innovations and tackle industry challenge

Feb 2025

Oct 2024

Dec 2024

Jan 2024

Jan 2024

Sep 2023

Mar 2022

Jan 2022

The dynamics of the labor market in the area of Information and Communication Technologies (ICT) which include Multimedia systems require training that is focused on practice, flexibility and versatility. The goal of this course is to prepare expert technical staff in the development of multimedia systems in an integrated way for the various platforms that respond to the labor market's needs in th

CCNA Routing and Switching certification not only provides the knowledge of foundational technologies, but ensure to stay relevant with skill sets needed for the adoption of next generation technologies.