Open to opportunities

Francis Christian Torzar

@francischristiantorz

Message

Operations and compliance professional with nearly 10 years in immigration regulatory operations.

Philippines

Message

What I'm looking for

I’m transitioning into compliance, global operations, and AI-related operational roles, leveraging transferable process expertise from regulated environments while continuously expanding my knowledge in technology, governance, and operational excellence.

I’m an operations-focused professional with nearly 10 years of Philippine government service supporting frontline regulatory operations in one of the country’s busiest international gateways. I’m known for accuracy, sound judgment, and attention to detail in high-volume environments.

As an Immigration Officer at the Bureau of Immigration, I reviewed and verified passports, visas, and travel documents, applied Philippine regulations, identified discrepancies, coordinated with stakeholders, and maintained confidential records while delivering professional customer service.

Before immigration work, I built a strong healthcare foundation as a Registered Nurse, including healthcare account management and hospital practice. I also supported pharmacy operations—dispensing, inventory, and documentation—strengthening my operational discipline across regulated settings.

Now I’m transitioning into compliance, global operations, and AI-related operational roles, leveraging transferable process expertise from regulated environments while continuously expanding my knowledge in technology, governance, and operational excellence.

Experience

Work history, roles, and key accomplishments

Immigration Officer

Bureau of Immigration

Jan 2015 - Jan 2026 (11 years)

Reviewed and verified passports, visas, and travel documents, applying Philippine regulations and identifying discrepancies. Coordinated with stakeholders, maintained confidential records, and provided professional customer service in a high-volume international airport environment.

Document Verification Customer Service Confidential Record Handling Process Improvement Compliance Operations Governance Microsoft Office Excel Internet Research Regulatory Document Management AI

Account Management Specialist

EastWest Healthcare

Jan 2013 - Jan 2015 (2 years)

Managed healthcare client accounts and handled documentation and internal coordination. Supported operational administration work with a focus on accuracy and record-keeping.

Healthcare Account Management Coordination Microsoft Office Excel Google Workspace Data Analytics Project Management Document Management

Pharmacy Assistant

Mercury Drug

Jan 2011 - Jan 2013 (2 years)

Supported pharmacy operations including dispensing, inventory, and documentation. Assisted with day-to-day workflow while maintaining accurate operational records.

Pharmacy Operations Dispensing Inventory Management Documentation Microsoft Office Excel Document Management

Registered Nurse

Eastern Bicol Medical Center

Jan 2010 - Jan 2011 (1 year)

Assisted with patient care and supported clinical documentation. Contributed to patient safety and maintained accurate records during hospital practice.

Patient Care Clinical Documentation Patient Safety Microsoft Office Google Workspace Document Management