Open to opportunities

Francisca Owusu

@franciscaowusu

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Master’s-level healthcare professional specializing in RPM and care coordination.

United States

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What I'm looking for

I’m seeking remote or hybrid roles in care management, RPM, population health, or care coordination where I can combine clinical support, behavioral coaching, and data-driven care to improve patient outcomes and continuity of care.

I am a Master’s-level psychology graduate with 8+ years of healthcare experience focused on remote patient monitoring, care coordination, and behavioral health. I combine clinical support skills with data-driven approaches to improve patient engagement and chronic care outcomes.

My background includes hands-on RPM work—documenting vitals, troubleshooting devices, and educating members—alongside EMR proficiency in Epic and Athena and patient communication via Zendesk. I have a track record of monitoring trends, applying motivational interviewing, and maintaining HIPAA-compliant documentation.

I seek remote or hybrid roles where I can apply my clinical, data-tracking, and behavioral coaching skills to support continuity of care, population health initiatives, and improved patient outcomes.

Experience

Work history, roles, and key accomplishments

Medical Assistant

EverlyWell

Sep 2025 - Dec 2025 (3 months)

Provided remote clinical support for a blood pressure RPM program, documenting real-time vitals and trends, troubleshooting Bluetooth monitors, and educating members to improve hypertension management across multiple payer plans.

Remote Patient Monitoring Blood Pressure Zendesk Patient Education Troubleshooting Clinical Documentation

Health Coach / Behavioral Support Analyst

PrescribeFIT

Jan 2023 - Jan 2025 (2 years)

Monitored and analyzed patient-reported data for 60+ clients weekly to inform individualized care plans, adapted behavioral strategies based on trends, and maintained HIPAA-compliant EMR records.

Care Coordination Behavioral Coaching Data Analysis Motivational Interviewing Patient Engagement HIPAA

Medical Assistant

The Ohio State University Wexner Medical Center

Jan 2021 - Jan 2023 (2 years)

Recorded and maintained high-volume patient data in Epic to support clinical assessments and provider reporting, reviewed vitals and histories, and ensured data accuracy and privacy aligned with care plans.

Clinical Data Management Vitals Collection Patient Intake Provider Support Reporting

Medical Assistant

Columbus Women’s Care

Jan 2020 - Jan 2021 (1 year)

Collected patient vitals and histories for EMR integration, supported physicians with outcome tracking, and coordinated prescription refills with attention to accuracy and timeliness.

Patient Intake Vitals Collection Prescription Coordination Data Entry Clinical Support

Medical Assistant

Heart of Ohio Family Health Center

Jan 2017 - Jan 2020 (3 years)

Conducted intake interviews and behavioral screenings, entered longitudinal patient data for tracking, and coordinated follow-ups based on behavioral and health trends to support providers.

Patient Intake Care Coordination Clinical Support

Education

Degrees, certifications, and relevant coursework

Purdue University Global

Master of Science, Psychology

Master of Science in Psychology completed with coursework in advanced research methods, behavioral statistics, data interpretation, and psychological assessment.