Franchesca Norton
@franchescanorton
I coordinate emergency response, transportation logistics, sales, and customer service operations.
United StatesWhat I'm looking for
At the Maxton Police Department, I manage high-pressure emergency calls, prioritize incidents, and dispatch police and emergency services using CAD systems.
I've also supported transportation operations at F and J Transportation since 2009, coordinating goods and personnel movement, route planning, driver scheduling, high-volume calls, and client records.
In telecommunications sales roles with RIVR Tech and Sparta Communications, I promoted fiber internet and ACP/Lifeline services, identified customer needs, handled objections, and mentored new hires on effective sales strategies.
I bring hands-on experience in emergency communications, logistics, administration, team training, compliance, and compassionate client care.
Experience
Work history, roles, and key accomplishments
Dispatcher
Maxton Police Department
Jan 2024 - Present (2 years 8 months)
Manage high-pressure emergency calls, prioritizing incidents and dispatching police and emergency services. Utilize CAD systems to track officer locations and maintain accurate logs.
Education
Degrees, certifications, and relevant coursework
Purnell Swett High School
High School Diploma, General Studies
Earned a High School Diploma from Purnell Swett High School in Pembroke, NC, class of 2009.
Availability
Location
United StatesAuthorized to work in
Job categories
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