Folarin Vincent
@folarinvincent
Executive Virtual Assistant skilled in CRM, operations, and high-level administrative support.
What I'm looking for
I am an Executive Virtual Assistant with over five years of delivering high-level, detail-oriented administrative and coordinative support to senior leadership. I bring strong discretion, communication skills, and a customer-centric mindset to fast-moving environments.
My experience includes calendar management, email and call handling, payment processing, reservations, and maintaining organized digital files across Microsoft 365 and Google Workspace. I am proficient with CRM systems, monday.com, and Salesforce, and I consistently enable executives to focus on strategy and growth.
I have a background supporting hotels and hospitality operations, where I improved guest communications, handled upselling opportunities, and coordinated travel and logistics for executives and clients. I hold a B.Sc. in Marine Biology and technical training in computer studies, complemented by safety, HR, and project management certifications.
I value integrity, attention to detail, and operational efficiency, and I seek roles where I can contribute to organizational growth while continuing to refine administrative systems and client-facing processes.
Experience
Work history, roles, and key accomplishments
Virtual Assistant to General Manager
Alexia Hotel
Jun 2024 - Oct 2025 (1 year 4 months)
Provided high-level executive support including managing calendars, coordinating meetings, handling executive communications, processing payments and maintaining organized digital records to improve operational efficiency.
Virtual Assistant / CSR
Landmark Hotel
Sep 2023 - Apr 2024 (7 months)
Managed customer communications and reservations, supported travel and logistics coordination for executives and clients, and used CRM and monday.com to track inquiries and process payments.
Virtual Assistant
AUC Sweet Sensation
Apr 2021 - Aug 2023 (2 years 4 months)
Handled reservation inquiries and data entry, resolved customer issues, and identified upsell opportunities to enhance guest experience and increase revenue.
Education
Degrees, certifications, and relevant coursework
University of Lagos
Bachelor of Science, Marine Biology
Completed a Bachelor of Science in Marine Biology, graduating in September 2020.
Jsoft Computer Institute
Ordinary National Diploma, Computer Studies
Completed an Ordinary National Diploma in Computer Studies, graduating in July 2013.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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