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Flavia RotaruFR
Open to opportunities

Flavia Rotaru

@flaviarotaru

Recent Hotel Management graduate passionate about exceptional guest experiences.

Zimbabwe
Message

What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities in hospitality.

I am a recent graduate in Hotel Management from Collège LaSalle, where I developed a strong academic foundation and hands-on training in food and beverage operations, customer service, and hospitality standards. My passion lies in delivering exceptional guest experiences, and I am eager to contribute to a dynamic team where I can apply my skills and knowledge.

Throughout my internships, I have honed my abilities in various roles, including as a Food Handler and Banquet Coordinator, where I ensured high-quality service during events and collaborated effectively with kitchen and service teams. My experience as a Front Desk Agent has further strengthened my communication, problem-solving, and customer service skills, allowing me to manage guest inquiries and reservations efficiently while promoting hotel services to enhance guest satisfaction.

Experience

Work history, roles, and key accomplishments

SU

Front Desk Agent

Super 8

Jan 2024 - Dec 2024 (11 months)

Managed front desk operations, including guest check-in/out, reservations, and handling guest inquiries with professionalism and efficiency. Took on supervisory responsibilities due to the small team structure, including coordinating and overseeing daily housekeeping tasks to maintain brand standards.

Education

Degrees, certifications, and relevant coursework

CL

Collège LaSalle

College Degree, Hotel Management

2022 - 2025

Grade: 3 merit badges

Activities and societies: Graduated with 3 merit badges.

Completed a 3-year college degree in Hotel Management, graduating with 3 merit badges. Gained strong academic foundation and hands-on training in food and beverage operations, customer service, and hospitality standards.

CL

Collège LaSalle

Trade Degree, Culinary Arts

2020 - 2021

Activities and societies: Focused on French cuisine.

Completed a 1-year trade degree in Culinary Arts, focusing on French cuisine. Developed skills in food preparation, plating, and maintaining hygiene standards.

Tech stack

Software and tools used professionally

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Flavia Rotaru - Front Desk Agent - The Cantlie Suites | Himalayas