Flavia Rotaru
@flaviarotaru
Recent Hotel Management graduate passionate about exceptional guest experiences.
What I'm looking for
I am a recent graduate in Hotel Management from Collège LaSalle, where I developed a strong academic foundation and hands-on training in food and beverage operations, customer service, and hospitality standards. My passion lies in delivering exceptional guest experiences, and I am eager to contribute to a dynamic team where I can apply my skills and knowledge.
Throughout my internships, I have honed my abilities in various roles, including as a Food Handler and Banquet Coordinator, where I ensured high-quality service during events and collaborated effectively with kitchen and service teams. My experience as a Front Desk Agent has further strengthened my communication, problem-solving, and customer service skills, allowing me to manage guest inquiries and reservations efficiently while promoting hotel services to enhance guest satisfaction.
Experience
Work history, roles, and key accomplishments
Front Desk Agent
The Cantlie Suites
Jan 2024 - Dec 2025 (1 year 11 months)
Welcomed guests with professionalism and warmth, managing check-in and check-out procedures efficiently. Handled guest inquiries, reservations, and room assignments using property management systems (PMS).
Banquet Coordinator
Omni Mont-Royal
May 2025 - Jun 2025 (1 month)
Delivered high-quality service during banquet events, ensuring guest satisfaction and smooth event operations. Collaborated with the kitchen and service teams to coordinate logistics for large-scale functions and corporate gatherings.
Front Desk Agent
Super 8
Jan 2024 - Dec 2024 (11 months)
Managed front desk operations, including guest check-in/out, reservations, and handling guest inquiries with professionalism and efficiency. Took on supervisory responsibilities due to the small team structure, including coordinating and overseeing daily housekeeping tasks to maintain brand standards.
Line Cook
Monza
Jan 2022 - Dec 2023 (1 year 11 months)
Prepared and plated a variety of dishes to consistent quality standards during high-volume service periods. Maintained a clean and organized workstation in compliance with food safety and hygiene regulations.
Line Cook Internship
Mondavie
Jun 2022 - Jul 2022 (1 month)
Assisted in various kitchen tasks, including food preparation and maintaining cleanliness standards. Supported the culinary team in delivering high-quality dishes during service.
Education
Degrees, certifications, and relevant coursework
Collège LaSalle
College Degree, Hotel Management
2022 - 2025
Grade: 3 merit badges
Activities and societies: Graduated with 3 merit badges.
Completed a 3-year college degree in Hotel Management, graduating with 3 merit badges. Gained strong academic foundation and hands-on training in food and beverage operations, customer service, and hospitality standards.
Collège LaSalle
Trade Degree, Culinary Arts
2020 - 2021
Activities and societies: Focused on French cuisine.
Completed a 1-year trade degree in Culinary Arts, focusing on French cuisine. Developed skills in food preparation, plating, and maintaining hygiene standards.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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