Flavia Ash
@flaviaash
Operations Specialist improving business workflows through SOPs, process improvement, and project coordination.
What I'm looking for
I help businesses run smoother by turning everyday work into clear, consistent systems. I focus on process improvement, workflow coordination, and operational documentation that make priorities easier to manage.
In my role as an Independent Operations consultant, I designed and documented SOPs to improve operational consistency and accountability. I built workflow systems, dashboards, and task-tracking processes, then used operational audits to identify efficiency opportunities and support business owners with process optimization.
Previously, as a Project Assistant at Palms Construction, I coordinated project schedules, documentation, and stakeholder communication. I maintained accurate project records, tracked timelines, and supported operational reporting to help teams meet project milestones.
Earlier, as a Human Resources Assistant at Tropical Business Research, I managed employee documentation and administrative records. I supported onboarding, internal communication, and day-to-day operations while maintaining compliance with company procedures—strengthening the foundation for reliable cross-department collaboration.
Experience
Work history, roles, and key accomplishments
Independent Operations Consultant
Independent Operations Consultant
Jan 2025 - Present (1 year 5 months)
Designed and documented SOPs to improve operational consistency and accountability for small businesses. Built workflow systems and task-tracking processes, coordinated stakeholders across projects, and performed operational audits to identify efficiency improvements.
Project Assistant
Palms Construction
Jan 2023 - Jan 2025 (2 years)
Coordinated project schedules, documentation, and stakeholder communication to support delivery timelines. Maintained project records and assisted with operational reporting and administrative processes.
Human Resources Assistant
Tropical Business Research
Jan 2021 - Jan 2023 (2 years)
Managed employee documentation and administrative records, supporting onboarding and day-to-day internal operations. Maintained accurate records to ensure compliance with company procedures and coordinated administrative functions across departments.
Education
Degrees, certifications, and relevant coursework
Human Resource Management (school not specified)
Bachelor's Degree in Human Resource Management, Human Resource Management
Earned a Bachelor's Degree in Human Resource Management. Details about the institution and dates were not provided.
Google Project Management Professional Certificate, Project Management
Completed the Google Project Management Professional Certificate. Dates of completion were not provided.
Availability
Location
Authorized to work in
Job categories
Skills
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