At Eagle Trans Shipping and Logistics Pvt. Ltd., I lead end-to-end export operations for customers across the USA and Canada. I manage FCL shipments and coordinate Shipping Instructions and Master Bill of Lading submissions.
I also allocate work, monitor team performance against service level agreements, and train and support team members. I identify process improvements and work to resolve operational issues for customers.
At WNS Global Services Pvt. Ltd., I managed export and import documentation for an international NVOCC, including LCL shipments and AMS filing for the USA, Canada, and Mexico. I also prepared sailing schedules and coordinated shipment documentation.
Earlier, I handled export documentation, shipment bookings, and Bill of Lading processing at WNS Global Services Pvt. Ltd. At Shriram Transport Finance Co. Ltd., I managed loan collections and customer accounts and assisted with monthly financial closing activities.
