A role that allows me to use my export operations and automation skills, grow professionally, and contribute to improving process efficiency and customer satisfaction.
Lalit Chaudhari
@lalit_chaudhari
Export ops specialist with 6 years’ experience in documentation and automation. Skilled in BL, improving SLA through process automation
What I'm looking for
I am an Export Documentation & Shipping Operations professional with 6 years of experience across leading shipping lines and freight forwarding companies. My career has spanned end-to-end export processes including booking creation, BL drafting and release, SI submission, customs documentation, COO and insurance handling, and resolving high-priority customer escalations for US export trade lanes.
I have worked with organizations such as Azure International, Eagle Trans Shipping, ZIM, and ONE Shipping Line, giving me hands-on exposure to both carrier-side operations and forwarder-side requirements.
Along with operations, I am passionate about process improvement and automation. I have developed tools using Power Automate, Power Apps, VBA, and custom applications that reduced repetitive work, improved accuracy, and helped my teams deliver faster and more consistent results. My indexing project improved SLA TAT by around 40% and earned appreciation from clients and managers.
I enjoy working in roles that involve problem-solving, operational coordination, and process optimization. I am also interested in applying AI and automation in logistics to make workflows more efficient. I’m looking for opportunities where I can contribute my export operations expertise, automation skills, and customer-focused approach to help organizations deliver better performance and service quality.
Experience
Work history, roles, and key accomplishments
Team Lead
Azure International
Feb 2025 - Present (10 months)
Managed end-to-end US export operations from booking to vessel arrival and cargo release. Secured bookings with major lines, coordinated trucking and gate-in, and ensured smooth execution. Built automation tools, including a Maersk rate tracker, to reduce manual work and secure lowest rates. Worked closely with the team to maintain accuracy and timely completion of tasks.
Business Process Lead
Tata Consultancy Services
Dec 2022 - Jan 2025 (2 years 1 month)
Handled US export documentation for ZIM Shipping Line via TCS. Coordinated and assigned tasks based on urgency, managed the US corrections mailbox, escalations, and ensured SLA compliance. Sent daily/weekly/monthly reports, performed data analysis, and built Power BI dashboards to forecast demand and support decision-making.
Export Coordinator
Eagle Trans Shipping & Logistics
Jul 2021 - Nov 2022 (1 year 4 months)
Worked with a global freight forwarder operating in 12+ countries, handling US export documentation end-to-end. Managed customs and SI submission via INTTRA/line portals, amendments, BL release, and tasks like insurance, COO, vessel certificates, and COD. Handled bookings, trained new joiners, and maintained SOP documentation.
Associate
WNS Global Services
Jul 2019 - Jul 2021 (2 years)
Handled Chinese export documentation for ONE Shipping Line (via WNS). Worked across Indexing, E2E, and Rating. Created combined, split, partial BL sets, prepared BLs as per customer SI and destination rules, and applied ocean freight by matching service contracts with commodity and HS codes.
Education
Degrees, certifications, and relevant coursework
Brahma Valley Institute of Management
MBA, Operation & Supply Chain Management
2019 - 2021
Grade: CGPA: 6.2
Completed an MBA in Operation & Supply Chain Management, focusing on advanced management techniques and supply chain strategies.
KTHM College
B.Sc., Physics
2016 - 2019
Grade: Percentage: 75%
Graduated with a Bachelor of Science in Physics, gaining a strong foundation in scientific principles and analytical skills.
KTHM College
HSC, Science
2014 - 2016
Grade: Percentage: 69%
Completed Higher Secondary Certificate (HSC) with a focus on Science, preparing for further studies in the field.
Janta Vidhylaya Satpur
SSC, General Education
2012 - 2014
Grade: Percentage: 86%
Achieved Secondary School Certificate (SSC), laying the groundwork for future academic pursuits.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Interested in hiring Lalit?
You can contact Lalit and 90k+ other talented remote workers on Himalayas.
Message LalitFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
