Open to opportunities

Firas Almousa

@firasalmousa

Message

Experienced store manager with a strong background in customer service.

United States

Message

What I'm looking for

I am looking for a role that allows me to leverage my management and customer service skills in a dynamic environment, with opportunities for growth and development.

I am a dedicated professional with extensive experience in retail management and customer service. Over the past several years, I have successfully managed the day-to-day operations of a busy retail store, focusing on creating exceptional customer experiences and maintaining a well-organized environment. My role as Store Manager at Davidoff of Geneva Tampa has allowed me to develop strong leadership skills, guiding my team to achieve sales goals while ensuring customer satisfaction.

In addition to my management experience, I have a solid background in accounting and tax preparation, having worked as a Seasonal Tax Preparer where I honed my skills in financial record-keeping and tax compliance. My proficiency in QuickBooks and Microsoft Office applications further enhances my ability to manage financial tasks efficiently. I am committed to continuous improvement and thrive in dynamic environments where I can leverage my diverse skill set to contribute to business success.

Experience

Work history, roles, and key accomplishments

Store Manager

Davidoff of Geneva Tampa\Corona Cigar Co.

Jan 2016 - Mar 2024 (8 years 2 months)

Managed day-to-day business affairs and provided executive assistance. Achieved retail sales goals, ensured customer satisfaction, and maintained excellent shop appearance.

Customer Service Inventory Management

Seasonal Tax Preparer

ACI Certified Public Accountants

May 2016 - Nov 2016 (6 months)

Prepared and filed individual, corporate, and partnership tax returns using Lacerte Tax software. Created invoices, adjusted entries, and performed bank reconciliations in QuickBooks.

Tax Preparation Quickbooks Data Entry

Administrative Business Supervisor

Gulfside Pool & Spa, Inc.

Jun 2015 - Apr 2016 (10 months)

Supervised accounts receivables, computed sales, and processed payments. Prepared invoices, reports, memos, letters, and financial statements.

Accounts Receivable Sales Reporting

Administrative Business Supervisor

Preferred Pools and Patios, Inc.

Aug 2014 - May 2015 (9 months)

Managed the administrative office and oversaw daily administrative functions. Maintained strong customer relations and managed correspondence logs.

Administration Customer Relations Management Office Management Vendor Management

Sales and Marketing Associate

Rush Event Management

Jan 2013 - Jul 2014 (1 year 6 months)

Participated in sales and update calls with current and prospective clients. Provided support and created presentations for prospect meetings.

Sales Marketing

Education

Degrees, certifications, and relevant coursework

University of Tampa

Bachelor of Science, Accounting

Pursued a Bachelor of Science degree with a focus on Accounting. Gained comprehensive knowledge in financial reporting, auditing, taxation, and corporate finance.