Filip Zupanc

Assisted in community outreach programs, including disaster relief efforts and humanitarian aid distribution. Provided support in first aid training sessions and public health awareness campaigns. Organized donation drives and fundraising events, collaborating with teams to deliver essential supplies.

Assisted corporate clients with onboarding to a Bitcoin exchange, ensuring compliance with regulatory and internal requirements. Reviewed, processed, and translated legal documents as needed, requesting additional documentation when necessary. Performed weekly compliance checks using specialized software to detect potential suspicious activities and ensure adherence to AML/KYC regulations.

Managed customer phone calls and emails, developing strong multi-tasking abilities. Confidently communicated with customers to provide quality care, efficiently problem-solving complaints, queries, and late package issues with empathy.

Demonstrated strong money-handling skills and proficiency with cash registers. Confidently served customers face-to-face with a positive attitude and maintained hygiene standards by cleaning store areas. Efficiently stocked shelves, developing strong organizational and interpersonal skills within a team environment.

Completed a vocational program focusing on culinary skills and kitchen operations. Acquired practical experience in food preparation, cooking techniques, and maintaining kitchen hygiene standards.