Fidelia Lade
@fidelialade
I deliver accurate, friendly chat support, inbox management, and order-focused customer communication.
NigeriaWhat I'm looking for
I've built a self-directed portfolio in freelance writing, editing, and virtual assistance, producing professional email correspondence and customer-facing communication samples.
I bring careful proofreading, copyediting, English–Yoruba translation, and inbox and calendar management experience to accurate, friendly customer interactions. I manage multiple projects independently and stay calm, clear, and detail-focused in remote, deadline-driven work.
I've also created client-ready visual layouts and flyers, strengthening my ability to follow instructions, maintain accuracy, and present information clearly. I'm available for full-time remote work and flexible across time zones.
Experience
Work history, roles, and key accomplishments
Customer Support Specialist
Fidelia Lade
Provided customer support and order fulfillment services, managing chat and email correspondence with a focus on accuracy and client satisfaction.
Education
Degrees, certifications, and relevant coursework
National Open University of Nigeria
Bachelor of Science, Business Administration
2023 -
Pursuing a Bachelor of Science in Business Administration, currently in progress.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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