FKFestus Koech
@festuskoech
IT support professional with strong analytical and problem-solving skills.
KenyaWhat I'm looking for
I am an IT support professional with a strong background in information technology and a passion for helping others. My experience includes working as an ICT staff member, where I assisted with various IT-related tasks, and as an Ajira Digital Intern, where I trained youths in online work. I thrive in fast-paced environments and am committed to delivering high-quality support.
With a BSc in Mathematics and Computer Science, I possess advanced skills in Microsoft Excel and proficiency in Python for data analysis and visualization. My roles have equipped me with excellent communication skills and the ability to work collaboratively with colleagues to achieve project goals. I am eager to leverage my skills and experience to contribute to a dynamic team.
Experience
Work history, roles, and key accomplishments
KCB Sales Executive
KCB bank
Sep 2022 - Apr 2025 (2 years 7 months)
I was a Dsr at KCB Bank, in this position I got an opportunity to learn quality communication skills, good interpersonal relation.
ICT Staff
Nyaribari Masaba NG - CDF
May 2022 - Sep 2022 (4 months)
Assisted in all IT-related jobs, providing support for various technical issues and ensuring smooth operation of IT systems.
Ajira Digital Intern
Ajira Digital Program
May 2021 - May 2022 (1 year)
Sensitized youths on online work, registered them, and provided training on various online job opportunities.
IT Assistant
Aptino Systems
Apr 2020 - Jun 2021 (1 year 2 months)
Involved in network installation and troubleshooting, Windows and Linux installation, data entry, and general IT assistance.
Cashier
Betin-Kenya
Jul 2019 - Sep 2019 (2 months)
Handled cash transactions, calculated daily income and expenses, and maintained financial records.
Registration Assistant
National Integrated Identity Management System
Apr 2019 - May 2019 (1 month)
Registered Kenyan citizens and non-citizens into a primary database, ensuring accurate personal registration data.
Content Writer and Developer
Up-work
Jan 2017 - Jan 2018 (1 year)
Engaged in data entry, management, proofreading, and paraphrasing for various clients.
Education
Degrees, certifications, and relevant coursework
KUKCA University
Certificate, Computer Networking
2019 - 2020
Completed a Computer Networking course, focusing on the principles and practices of computer networking.
TUTaita Taveta University
Bachelor of Science, Mathematics and Computer Science
2014 - 2018
Earned a Bachelor of Science degree with a major in Applied Mathematics and Computer Science, covering various aspects of mathematics and computing.
Chavad College of Computer Studies
Certificate, Computer Skills
2014 - 2014
Completed a course in Basic Computer Skills, focusing on essential computer packages and applications.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Salary expectations
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